Location: Muharrem Fejza, Pristina (On-site)
Working Hours: 15:00 - 23:00 (local time)
LS Global operates in the field of business process optimization on a global scale through specialized outsourcing services. The company is hiring for an Accounts Receivable Lead role on behalf of one of its clients. This position is focused on supervising day-to-day AR activities, making sure customer payments are processed accurately and on time, invoices are administered properly, accounts are reconciled, and finance-related customer issues are resolved effectively. The role also functions as an important contact point for AR matters, contributes to improving processes, helps sustain solid customer relationships, and works closely with internal teams to strengthen cash flow and lower overdue balances.
Key Responsibilities:
- Supervise and assist with Accounts Receivable operations, including cash receipts, credit card transactions, customer invoicing, statements, refunds, and credit adjustments.
- Track customer accounts to verify correctness, spot inconsistencies, and support the prompt resolution of payment concerns.
- Review overdue accounts, keep records of collection activities, and ensure regular follow-up with customers about payment progress.
- Coordinate the investigation and settlement of disputed invoices in cooperation with customers, Sales, Operations, and other internal teams.
- Contribute to credit-related work such as customer credit assessments, approvals for order release, and responses to credit-related inquiries.
- Address escalated customer questions involving invoices, payments, account balances, and AR procedures.
- Carry out account reconciliations and make sure payments and credits are applied correctly.
- Examine AR patterns and aging reports to detect risks and propose improvements to existing processes.
- Support month-end closing tasks, reporting duties, and reconciliations connected to AR.
- Offer direction and support to AR team members while ensuring company policies and procedures are followed consistently.
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field, or comparable professional experience.
- Preferably 5+ years of background in Accounts Receivable, collections, credit, or a similar finance setting.
- Solid knowledge of AR procedures, customer account administration, reconciliations, and invoice dispute handling.
- Excellent English communication skills (C1 level or higher), both written and spoken.
- Strong analytical, problem-solving, and organizational abilities, with close attention to detail.
- Capacity to handle priorities independently and perform effectively in a deadline-driven environment.
- Advanced command of Microsoft Office, particularly Excel, including VLOOKUP, pivot tables, and reporting.
- Experience using accounting systems, ERP platforms, or financial reporting tools is considered an advantage.
What We Offer:
- A competitive salary aligned with experience.
- Opportunities for professional development and career progression.
- A cooperative and supportive workplace.
- The chance to work with a U.S.-based client while leading Accounts Receivable operations, improving cash collection efficiency, managing customer accounts, resolving disputes, and advancing process improvements in a dynamic business environment.
This opportunity is suited for a professional who can lead daily AR operations, strengthen collection practices, resolve account discrepancies, and work across teams to support accurate financial transactions, healthy cash flow, and ongoing operational improvement.
Location: Muharrem Fejza, Pristina (On-site)
Working Hours: 15:00 - 23:00 (local time)
LS Global operates in the field of business process optimization on a global scale through specialized outsourcing services. The company is hiring for an Accounts Receivable Lead role on behalf of one of its clients. This position is focused on supervising day-to-day AR activities, making sure customer payments are processed accurately and on time, invoices are administered properly, accounts are reconciled, and finance-related customer issues are resolved effectively. The role also functions as an important contact point for AR matters, contributes to improving processes, helps sustain solid customer relationships, and works closely with internal teams to strengthen cash flow and lower overdue balances.
Key Responsibilities:
- Supervise and assist with Accounts Receivable operations, including cash receipts, credit card transactions, customer invoicing, statements, refunds, and credit adjustments.
- Track customer accounts to verify correctness, spot inconsistencies, and support the prompt resolution of payment concerns.
- Review overdue accounts, keep records of collection activities, and ensure regular follow-up with customers about payment progress.
- Coordinate the investigation and settlement of disputed invoices in cooperation with customers, Sales, Operations, and other internal teams.
- Contribute to credit-related work such as customer credit assessments, approvals for order release, and responses to credit-related inquiries.
- Address escalated customer questions involving invoices, payments, account balances, and AR procedures.
- Carry out account reconciliations and make sure payments and credits are applied correctly.
- Examine AR patterns and aging reports to detect risks and propose improvements to existing processes.
- Support month-end closing tasks, reporting duties, and reconciliations connected to AR.
- Offer direction and support to AR team members while ensuring company policies and procedures are followed consistently.
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field, or comparable professional experience.
- Preferably 5+ years of background in Accounts Receivable, collections, credit, or a similar finance setting.
- Solid knowledge of AR procedures, customer account administration, reconciliations, and invoice dispute handling.
- Excellent English communication skills (C1 level or higher), both written and spoken.
- Strong analytical, problem-solving, and organizational abilities, with close attention to detail.
- Capacity to handle priorities independently and perform effectively in a deadline-driven environment.
- Advanced command of Microsoft Office, particularly Excel, including VLOOKUP, pivot tables, and reporting.
- Experience using accounting systems, ERP platforms, or financial reporting tools is considered an advantage.
What We Offer:
- A competitive salary aligned with experience.
- Opportunities for professional development and career progression.
- A cooperative and supportive workplace.
- The chance to work with a U.S.-based client while leading Accounts Receivable operations, improving cash collection efficiency, managing customer accounts, resolving disputes, and advancing process improvements in a dynamic business environment.
This opportunity is suited for a professional who can lead daily AR operations, strengthen collection practices, resolve account discrepancies, and work across teams to support accurate financial transactions, healthy cash flow, and ongoing operational improvement.
