Overview
Role objective: Drive sales and promote the company’s products and services in accordance with its policies and guidelines, with the aim of meeting company-defined sales goals.
Duties
Main responsibilities and decision-making ownership:
Achieving results
- Meet the quantitative and qualitative objectives established by the company.
- Customer satisfaction
- Strengthen customer loyalty by delivering an outstanding customer experience.
- Market Vodafone products and services in line with commercial priorities.
- Take responsibility for enhancing the customer’s experience with the company, including following up on complaints.
- Apply company policies and procedures properly.
- Administration
- Maintain accurate filing and archiving of documents and forms.
- Report any operational malfunction occurring in shops.
- Core competencies, knowledge and experience
- Education / experience
- A university degree in business is preferred.
- Previous sales experience is required.
Qualifications
Specialized knowledge:
- Strong communication abilities.
- Capability to communicate all information clearly while maintaining confidentiality.
- Ability to work toward assigned targets.
- A customer-oriented approach that ensures excellent service.
- Capacity to work effectively as part of a team.
- Good proficiency in Albanian; English is preferred.
- Good awareness and use of emerging technologies and trends.
- Solid knowledge of Microsoft Office programs.
- Business understanding
- Good knowledge of the relevant area.
- Understanding of the telecommunications business.
- Familiarity with the telecommunications market and its applications.
Required documents
Overview
Role objective: Drive sales and promote the company’s products and services in accordance with its policies and guidelines, with the aim of meeting company-defined sales goals.
Duties
Main responsibilities and decision-making ownership:
Achieving results
- Meet the quantitative and qualitative objectives established by the company.
- Customer satisfaction
- Strengthen customer loyalty by delivering an outstanding customer experience.
- Market Vodafone products and services in line with commercial priorities.
- Take responsibility for enhancing the customer’s experience with the company, including following up on complaints.
- Apply company policies and procedures properly.
- Administration
- Maintain accurate filing and archiving of documents and forms.
- Report any operational malfunction occurring in shops.
- Core competencies, knowledge and experience
- Education / experience
- A university degree in business is preferred.
- Previous sales experience is required.
Qualifications
Specialized knowledge:
- Strong communication abilities.
- Capability to communicate all information clearly while maintaining confidentiality.
- Ability to work toward assigned targets.
- A customer-oriented approach that ensures excellent service.
- Capacity to work effectively as part of a team.
- Good proficiency in Albanian; English is preferred.
- Good awareness and use of emerging technologies and trends.
- Solid knowledge of Microsoft Office programs.
- Business understanding
- Good knowledge of the relevant area.
- Understanding of the telecommunications business.
- Familiarity with the telecommunications market and its applications.
Required documents
