At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
This role is a Maternity Cover with a 1 Year Fixed Term Contract
What you’ll do
Role purpose: To sell and promote company products and services in line with the guidelines and policies defined by the company, to achieve the sales targets determined by company.
Job Responsibilities
Delivering results
Achieve quantitative and qualitative targets as set by the company
Customer Satisfaction
Build customer loyalty through excellent customer experience
Promote Vodafone products and services according to commercial priorities.
Take ownership on improving customer experience with the company (complains follow up)
Implement company procedures and policies in a correct manner
Administration
Ensure correct archiving of documents and forms
Inform on any mal-functioning of all operations in shops
Who you are
Core competencies, knowledge and experience:
Education / Experience:
Business university degree preferred
Experience in sales
Specific Knowledge:
Excellent communication skills
Ability to explain all the information confidentiality and clearly
Ability to work within the target set
Demonstration of customer focus providing excellent customer service.
Ability to perform within a group
Good command of Albanian language. English preferred.
Good understanding and usage of new technologies and trends.
Good knowledge in Microsoft office programs
Business Understanding:
Good understanding of the area
Understanding of the telecom business
Understanding of the telecom market and applications
What's in it for you
Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.
Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.
We take pride as well in our Comprehensive Benefits Package, where you will be able to find:
All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
This role is a Maternity Cover with a 1 Year Fixed Term Contract
What you’ll do
Role purpose: To sell and promote company products and services in line with the guidelines and policies defined by the company, to achieve the sales targets determined by company.
Job Responsibilities
Delivering results
Achieve quantitative and qualitative targets as set by the company
Customer Satisfaction
Build customer loyalty through excellent customer experience
Promote Vodafone products and services according to commercial priorities.
Take ownership on improving customer experience with the company (complains follow up)
Implement company procedures and policies in a correct manner
Administration
Ensure correct archiving of documents and forms
Inform on any mal-functioning of all operations in shops
Who you are
Core competencies, knowledge and experience:
Education / Experience:
Business university degree preferred
Experience in sales
Specific Knowledge:
Excellent communication skills
Ability to explain all the information confidentiality and clearly
Ability to work within the target set
Demonstration of customer focus providing excellent customer service.
Ability to perform within a group
Good command of Albanian language. English preferred.
Good understanding and usage of new technologies and trends.
Good knowledge in Microsoft office programs
Business Understanding:
Good understanding of the area
Understanding of the telecom business
Understanding of the telecom market and applications
What's in it for you
Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.
Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.
We take pride as well in our Comprehensive Benefits Package, where you will be able to find:
All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.
