Përshkrimi
Role purpose: The role is responsible for marketing and selling the company’s products and services in accordance with its established policies and guidelines, with the aim of meeting company-set sales objectives.
Detyrat
Key accountabilities and decision ownership:
Delivering results
- Meet the quantitative and qualitative goals established by the company.
Customer Satisfaction
- Strengthen customer loyalty by delivering an outstanding customer experience.
- Present Vodafone products and services in line with commercial priorities.
- Take responsibility for enhancing the customer experience with the company, including following up on complaints.
- Apply company policies and procedures properly.
Administration
- Archive documents and forms accurately.
- Report any operational malfunctions occurring in shops.
- Education and experience are required.
- A university degree in Business is preferred.
- Sales experience is required.
Kualifikimet
Specific Knowledge:
- Strong communication abilities.
- Capability to communicate all information clearly and confidentially.
- Ability to work toward assigned targets.
- A demonstrated customer-oriented approach that provides excellent service.
- Ability to work effectively as part of a team.
- Good command of Albanian; English is preferred.
- Sound understanding and use of emerging technologies and trends.
- Good proficiency with Microsoft office programs.
Business Understanding:
- Good knowledge of the relevant area.
- Understanding of the telecommunications business.
- Familiarity with the telecom market and its applications.
Required documents
Procesi i punësimit do të realizohet përmes partnerëve dhe dealerëve me të cilët bashkëpunojmë.
Përshkrimi
Role purpose: The role is responsible for marketing and selling the company’s products and services in accordance with its established policies and guidelines, with the aim of meeting company-set sales objectives.
Detyrat
Key accountabilities and decision ownership:
Delivering results
- Meet the quantitative and qualitative goals established by the company.
Customer Satisfaction
- Strengthen customer loyalty by delivering an outstanding customer experience.
- Present Vodafone products and services in line with commercial priorities.
- Take responsibility for enhancing the customer experience with the company, including following up on complaints.
- Apply company policies and procedures properly.
Administration
- Archive documents and forms accurately.
- Report any operational malfunctions occurring in shops.
- Education and experience are required.
- A university degree in Business is preferred.
- Sales experience is required.
Kualifikimet
Specific Knowledge:
- Strong communication abilities.
- Capability to communicate all information clearly and confidentially.
- Ability to work toward assigned targets.
- A demonstrated customer-oriented approach that provides excellent service.
- Ability to work effectively as part of a team.
- Good command of Albanian; English is preferred.
- Sound understanding and use of emerging technologies and trends.
- Good proficiency with Microsoft office programs.
Business Understanding:
- Good knowledge of the relevant area.
- Understanding of the telecommunications business.
- Familiarity with the telecom market and its applications.
Required documents
Procesi i punësimit do të realizohet përmes partnerëve dhe dealerëve me të cilët bashkëpunojmë.
