Telesales Representative
ShitjePrishtinë3 ditë më parëFull Time
About the Role
Royal York Property Management is hiring Telesales Representatives to speak with residential property owners about its rental-guarantee program.
The program costs C$100 per month. If a covered tenant does not pay rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.
You will contact company-provided property-owner leads using an automatic dialer. During each conversation, you will introduce the program, ask qualification questions, respond to objections, and encourage qualified owners to speak with a Royal York sales representative.
You will not complete the final sale or determine approval. Your primary goal is to generate qualified and accepted live transfers.
Your Responsibilities
- Make continuous outbound calls through an automatic dialer.
- Gain the property owner’s attention quickly.
- Introduce Royal York and explain the purpose of the call.
- Ask questions about the owner and their rental property.
- Confirm the number of properties and whether they are occupied or vacant.
- Explain the program’s C$100 monthly cost.
- Respond to objections involving price, need, trust, timing, or tenant history.
- Explain the potential value of protecting monthly rental income.
- Ask qualified owners to complete an immediate live transfer.
- Record accurate notes, outcomes, and call dispositions.
- Follow campaign scripts, qualification rules, and opt-out requirements.
- Meet hourly and daily calling and transfer targets.
Experience and Skills
We are looking for candidates with:
- Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.