Lead Generation Representative — Outbound Calling
ShitjePrishtinë2 ditë më parëFull Time
About the Position
Royal York Property Management is hiring Lead Generation Representatives to speak with residential property owners about its rental-guarantee program.
The program costs C$100 per month. If a covered tenant defaults on rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.
You will contact company-provided property-owner leads through an automatic dialer, introduce the program, ask qualification questions, respond to objections, and connect qualified owners with a Royal York sales representative.
You are not responsible for completing the final sale or approving an owner. Your responsibility is to create interest, qualify the opportunity, and secure an immediate live transfer.
Your Responsibilities
- Contact property owners through a high-volume automatic dialer.
- Gain the owner’s attention within the first few seconds.
- Explain the purpose of the call clearly and professionally.
- Ask questions about the owner and their rental property.
- Confirm the number of rental properties and occupancy status.
- Respond to objections involving cost, need, timing, trust, or existing tenants.
- Explain the potential value of protecting monthly rental income.
- Ask qualified owners to speak with a Royal York sales representative.
- Complete warm and live transfers.
- Record accurate call notes, outcomes, and dispositions.
- Follow campaign scripts, qualification rules, and opt-out procedures.
- Meet hourly and daily lead and transfer targets.
What You Need
- Three or more years of experience in lead generation, outbound calling, appointment setting, telesales, call-centre sales, or live transfers.