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Relationship Management

• Ensures the progress and strengthening of relations with existing customers as well as creating a successful relationship with new and potential customers;
• Constantly identifies potential for new business in the market area it operates;
• Manages difficult situations through quick and proper response to customer requests by providing them with solutions and/or appropriate information;
• Represents the Bank and promotes the brand positively through participation in local activities;
• Maintains good collaboration with HO departments related to branch issues (administration, HR, marketing, operations, IT, etc.) to ensure fast solutions to daily issues;

People Management

• Manages performance of staff by setting appropriate objectives, mentors and give feedback to staff; deliver objective performance appraisal;
• Builds a successful team by using appropriate methods and a flexible interpersonal style by facilitating completion of team goals;
• Responsible for staff development by building individual development plans, action plans and implements them making sure that development opportunities and resources are properly provided and personal attention is given to progress;

Requirements

Competencies / Skills:

• Holds a Bachelor Degree in Economy or other related field; Master's degree is preferable;
• Minimum 3 years of experience in the Banking Sector/Financial Institutions, managerial / supervising job experience is considered an advantage;
• Very good knowledge of business know-how, market insight and networking;
• Very good managerial, coaching and mentoring skills;
• Lead by example approach, able to create a positive working environment and team spirit;
• Self-motivated and results oriented;
• Excellent communication and negotiation skills;
• Ability to adopt quickly to a new and dynamic environment;
• Strong command of English language in written and spoken;
• Very good knowledge of Microsoft Office package

Relationship Management

• Ensures the progress and strengthening of relations with existing customers as well as creating a successful relationship with new and potential customers;
• Constantly identifies potential for new business in the market area it operates;
• Manages difficult situations through quick and proper response to customer requests by providing them with solutions and/or appropriate information;
• Represents the Bank and promotes the brand positively through participation in local activities;
• Maintains good collaboration with HO departments related to branch issues (administration, HR, marketing, operations, IT, etc.) to ensure fast solutions to daily issues;

People Management

• Manages performance of staff by setting appropriate objectives, mentors and give feedback to staff; deliver objective performance appraisal;
• Builds a successful team by using appropriate methods and a flexible interpersonal style by facilitating completion of team goals;
• Responsible for staff development by building individual development plans, action plans and implements them making sure that development opportunities and resources are properly provided and personal attention is given to progress;

Requirements

Competencies / Skills:

• Holds a Bachelor Degree in Economy or other related field; Master's degree is preferable;
• Minimum 3 years of experience in the Banking Sector/Financial Institutions, managerial / supervising job experience is considered an advantage;
• Very good knowledge of business know-how, market insight and networking;
• Very good managerial, coaching and mentoring skills;
• Lead by example approach, able to create a positive working environment and team spirit;
• Self-motivated and results oriented;
• Excellent communication and negotiation skills;
• Ability to adopt quickly to a new and dynamic environment;
• Strong command of English language in written and spoken;
• Very good knowledge of Microsoft Office package