Accounts Receivable Clerk — LS Global | Talenta

Accounts Receivable Clerk — LS Global | Talenta

Location: Muharrem Fejza, Pristina (On-site)

Working Hours: 15:00 - 23:00 (local time)

LS Global focuses on improving business operations across global markets through specialized outsourcing services. The company is hiring an Accounts Receivable Clerk for one of its U.S.-based clients. This position involves overseeing customer accounts, recording payments, addressing billing issues, managing collections, and supporting phone queue and credit-related tasks.

Key Responsibilities:

Record cash receipts and credit card payments on customer accounts accurately and promptly.
Oversee customer accounts, including investigating and resolving account discrepancies.
Create and issue customer invoices and account statements.
Keep weekly call reports for overdue accounts, reach out to customers to confirm payment status, and help resolve disputed invoices in coordination with customers and the Customer Service department.
Respond to incoming calls in the Accounts Receivable phone queue and provide backup assistance for the Credit Department queue.
Offer credit support when necessary to help release open terms orders.
Handle customer refunds and credit transactions.

Requirements:

Bachelor’s degree or comparable experience in accounting and finance.
Strong communication abilities with English proficiency at C1 level.
At least 2-3 years of previous experience in Accounts Receivable is preferred.
High attention to detail, strong accuracy, and a clear interest in solving customer-related issues.
A strong customer service mindset, excellent phone, verbal, and written communication skills, and the ability to work independently with limited supervision.
Good command of Microsoft Office, including Excel and Word.

What We Offer:

A competitive salary that reflects experience.
Opportunities for professional development and career progression.
A cooperative and supportive workplace environment.

The role is suited to a detail-focused professional with solid experience in accounts receivable, payment processing, and resolving billing discrepancies.

Location: Muharrem Fejza, Pristina (On-site)

Working Hours: 15:00 - 23:00 (local time)

LS Global focuses on improving business operations across global markets through specialized outsourcing services. The company is hiring an Accounts Receivable Clerk for one of its U.S.-based clients. This position involves overseeing customer accounts, recording payments, addressing billing issues, managing collections, and supporting phone queue and credit-related tasks.

Key Responsibilities:

Record cash receipts and credit card payments on customer accounts accurately and promptly.
Oversee customer accounts, including investigating and resolving account discrepancies.
Create and issue customer invoices and account statements.
Keep weekly call reports for overdue accounts, reach out to customers to confirm payment status, and help resolve disputed invoices in coordination with customers and the Customer Service department.
Respond to incoming calls in the Accounts Receivable phone queue and provide backup assistance for the Credit Department queue.
Offer credit support when necessary to help release open terms orders.
Handle customer refunds and credit transactions.

Requirements:

Bachelor’s degree or comparable experience in accounting and finance.
Strong communication abilities with English proficiency at C1 level.
At least 2-3 years of previous experience in Accounts Receivable is preferred.
High attention to detail, strong accuracy, and a clear interest in solving customer-related issues.
A strong customer service mindset, excellent phone, verbal, and written communication skills, and the ability to work independently with limited supervision.
Good command of Microsoft Office, including Excel and Word.

What We Offer:

A competitive salary that reflects experience.
Opportunities for professional development and career progression.
A cooperative and supportive workplace environment.

The role is suited to a detail-focused professional with solid experience in accounts receivable, payment processing, and resolving billing discrepancies.