Accounts Receivable Representative
LS Global EUMos e humb
Finance, Banke & KontabilitetPrishtinë4 ditë më parëFull Time
About this role
Job Title: Accounts Receivable Clerk
Location: Muharrem Fejza, Pristina (On-site)
Working Hours: 15:00 - 23:00 (local time)
LS Global specializes in optimizing business operations worldwide through expert outsourcing. We are currently recruiting for one of our U.S based clients for an Accounts Receivable Clerk position. This role will be responsible for managing customer accounts by processing payments, resolving billing discrepancies, handling collections, and providing phone queue and credit support.
Key Responsibilities:
- Process cash receipts and credit card payments to customer accounts in an efficient and accurate manner.
- Manage customer accounts, including research and resolution of discrepancies.
- Prepare and send customer invoices and statements.
- Maintain weekly call reports for accounts with past due balances, contact customers to determine payment status, and assist with the resolution of disputed invoices by working with customers and the Customer Service department.
- Answer inbound calls for the Accounts Receivable phone queue and provide back-up support for the Credit Department queue.
- Provide credit support as needed to assist releasing open terms orders.
- Process customer refunds and credits.
Requirements:
- Bachelor’'s degree or equivalent experience in accounting and finance.
- Excellent communication skills (English C1 proficiency)
- Minimum 2-3 years prior Accounts Receivable experience is preferred.
- Must be detail oriented, accurate and have a keen interest in resolving customer issues.
- Must possess a great customer service attitude, have excellent phone, verbal, and written skills, and be able to work independently with minimal supervision.