Job Title: Sales Development Representative
Location: Pristina, Pristina, Kosovo
Contract Type: Permanent

Company Description:
Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.

We are specialists in:

• Microsoft Modern Work
• Cybersecurity
• Contact Centre Technology
• Mobile Solutions
• Communications & Connectivity

With nearly 15,000 customers, many clients currently benefit from one or two of our technologies, presenting an opportunity to introduce them to our full suite of market-leading solutions.

Job Description:
Are you passionate about telecoms? Do you thrive in a fast-paced, innovative environment? At Babble, we’re on a mission to be our customer’s most trusted advisor for cloud-based technologies. We’re looking for passionate and talented individuals to join our dynamic team.

Role Overview:
The Sales Development Representative at Babble is responsible for new logo lead generation. This role involves finding and building relationships with new prospects and introducing Babble as a trusted adviser. The SDR will initiate contact with new businesses and assist in transitioning opportunities to account management or business development colleagues who will manage the opportunity through to closure.

Key Responsibilities:

• Lead generation and outreach: identify and engage new accounts aligned with our Ideal Customer Profile (ICP).
• Execute targeted high-activity outreach campaigns across email, phone, and social channels, tailored to specific industries, use cases, or product launches.
• Run focused campaigns for existing customers to uncover new opportunities.
• Respond to marketing signals and customer intent data to drive cross-solution sales and reduce churn risk.
• Build a strong revenue pipeline by securing meetings with key decision-makers and influencers.
• Conduct initial qualification calls to assess needs, pain points, and buying intent.
• Work closely with Account Managers and New Business sellers to ensure seamless handover of qualified leads and maintain strong customer engagement.
• Contribute to the team by taking initiative, experimenting with new approaches, and sharing successful strategies.

Key Measures of Success:

• Achievement of Sales Qualified Leads

Skills Required:

• A passion for technology and software sales; 1-2 years of customer-facing experience is preferred.
• Superior communication skills (both written and oral) and comfortable presenting to senior-level executives.
• Outstanding organizational skills with a sense of urgency and ability to manage time and prioritize tasks.
• Interest in understanding current and emerging technology trends and their application to client business goals.
• Ability to develop strong, long-lasting relationships (both internal and external).
• Action oriented and resourceful to achieve results.
• Collaborative and coachable mindset, eager to continuously improve skills and impact.

Additional Information:
The recruitment process will consist of a screening call. If you proceed, you will have an interview and possibly a follow-up interview and competency testing depending on the role requirements.

Direct Candidates Only