Role Overview
Job Description Help Shape What Comes Next at TP
TP is a global leader in AI-powered digital business services, bringing technology together with human empathy. With annual revenue exceeding €10 billion and nearly 500,000 dedicated experts worldwide, TP supports some of the world’s most iconic brands in nearly 100 countries and over 300 languages. Its combination of advanced artificial intelligence, proprietary technology and attentive human support transforms digital customer experiences, process automation and enterprise solutions.
Certified as a Great Place to Work® in almost 100 countries, TP is grounded in an inclusive culture that gives people a genuine sense of belonging. Whether your work advances digital transformation, strengthens client success or creates cutting-edge solutions, your talent helps determine what comes next.
The Significance of This Role
This opportunity enables pricing and commercial professionals to influence the economics of TP's largest and most strategic deals. You will develop innovative commercial models tied to outcomes, collaborate with senior sales and solution leaders, and support profitable, sustainable growth throughout EMEA. TP promotes collaboration and high performance through a culture rooted in diversity, equity and inclusion, enabling your expertise to translate insights into results.
As commercial/pricing architect, you will develop the commercial components of TP's complex bids across EMEA. In partnership with Solution Architects, Bid Managers, Sales, Finance and Operations, you will translate proposed solutions into precise cost models and competitive prices. The objective is to secure business while safeguarding margins and controlling risk.
Responsibilities
Your Contribution
- Your financial calculations will directly influence the deals TP secures.
- You will contribute to large, multi-year contracts for international clients.
- You will apply AI and automation to improve pricing speed and intelligence while working fully remotely across EMEA. Your responsibilities are outlined below.
- Develop cost models for complex, multi-year transformation bids that account for labour, technology, facilities, transition and ongoing operations.
- Conduct sensitivity, break-even and scenario analyses to guide pricing decisions and assess risk.
- Collaborate with Solution Architects, Bid Managers and Sales to develop pricing strategies informed by market benchmarks and competitive intelligence.
- Create commercial arrangements encompassing outcome-based, gain-share and tiered pricing, together with rate cards and contract terms.
- Prepare clear client-facing pricing explanations and TCO analyses, and coordinate internal pricing approvals according to margin, risk and deal size.
- Develop pricing tools and templates, and teach Sales and Pre-Sales teams how to use them.
Qualifications
Experience and Capabilities You Offer
- 4+ years of experience in pricing, costing, financial modelling or commercial analysis within BPO, technology services, consulting or a comparable industry.
- Demonstrated success in pricing complex service contracts spanning multiple years.
- Thorough knowledge of BPO/CX cost structures.
- Advanced expertise in Excel and financial modelling, supported by a sound understanding of P&L, margin, cash flow and ROI.
- Skill in communicating complex financial ideas clearly to people without a financial background.
- A bachelor's degree in Finance, Accounting, Economics, Business, Mathematics or a related discipline, or equivalent experience.
- Capacity to deliver accurate work quickly while meeting tight deadlines.
- Certification in CFA, CMA, financial modelling or from the Professional Pricing Society.
- Practical experience using pricing optimisation tools and AI-powered automation.
Required Documents
Role Overview
Job Description Help Shape What Comes Next at TP
TP is a global leader in AI-powered digital business services, bringing technology together with human empathy. With annual revenue exceeding €10 billion and nearly 500,000 dedicated experts worldwide, TP supports some of the world’s most iconic brands in nearly 100 countries and over 300 languages. Its combination of advanced artificial intelligence, proprietary technology and attentive human support transforms digital customer experiences, process automation and enterprise solutions.
Certified as a Great Place to Work® in almost 100 countries, TP is grounded in an inclusive culture that gives people a genuine sense of belonging. Whether your work advances digital transformation, strengthens client success or creates cutting-edge solutions, your talent helps determine what comes next.
The Significance of This Role
This opportunity enables pricing and commercial professionals to influence the economics of TP's largest and most strategic deals. You will develop innovative commercial models tied to outcomes, collaborate with senior sales and solution leaders, and support profitable, sustainable growth throughout EMEA. TP promotes collaboration and high performance through a culture rooted in diversity, equity and inclusion, enabling your expertise to translate insights into results.
As commercial/pricing architect, you will develop the commercial components of TP's complex bids across EMEA. In partnership with Solution Architects, Bid Managers, Sales, Finance and Operations, you will translate proposed solutions into precise cost models and competitive prices. The objective is to secure business while safeguarding margins and controlling risk.
Responsibilities
Your Contribution
- Your financial calculations will directly influence the deals TP secures.
- You will contribute to large, multi-year contracts for international clients.
- You will apply AI and automation to improve pricing speed and intelligence while working fully remotely across EMEA. Your responsibilities are outlined below.
- Develop cost models for complex, multi-year transformation bids that account for labour, technology, facilities, transition and ongoing operations.
- Conduct sensitivity, break-even and scenario analyses to guide pricing decisions and assess risk.
- Collaborate with Solution Architects, Bid Managers and Sales to develop pricing strategies informed by market benchmarks and competitive intelligence.
- Create commercial arrangements encompassing outcome-based, gain-share and tiered pricing, together with rate cards and contract terms.
- Prepare clear client-facing pricing explanations and TCO analyses, and coordinate internal pricing approvals according to margin, risk and deal size.
- Develop pricing tools and templates, and teach Sales and Pre-Sales teams how to use them.
Qualifications
Experience and Capabilities You Offer
- 4+ years of experience in pricing, costing, financial modelling or commercial analysis within BPO, technology services, consulting or a comparable industry.
- Demonstrated success in pricing complex service contracts spanning multiple years.
- Thorough knowledge of BPO/CX cost structures.
- Advanced expertise in Excel and financial modelling, supported by a sound understanding of P&L, margin, cash flow and ROI.
- Skill in communicating complex financial ideas clearly to people without a financial background.
- A bachelor's degree in Finance, Accounting, Economics, Business, Mathematics or a related discipline, or equivalent experience.
- Capacity to deliver accurate work quickly while meeting tight deadlines.
- Certification in CFA, CMA, financial modelling or from the Professional Pricing Society.
- Practical experience using pricing optimisation tools and AI-powered automation.
Required Documents
