Description
TELEPERFORMANCE ALBANIA, a global provider of contact center services operating two locations in Albania, Tirana and Durres, is recruiting for this role:
1 Partners Sales Manager
Duties
Key responsibilities:
- Take ownership of, and expand, relationships with a selected vendor portfolio while promoting partner results and accountability.
- Create and carry out shared business plans covering go-to-market strategy, pipeline objectives, enablement, and delivery preparedness.
- Generate pipeline through account mapping, collaborative prospecting, and opportunity planning alongside partners and internal Sales teams.
- Manage partner-generated and partner-influenced opportunities from start to finish, identifying and addressing risks, gaps, and obstacles early.
- Coordinate deal delivery among Sales, Solution Engineering, and Professional Services to sustain progress and alignment during the sales cycle.
- Keep partner-led opportunities visible and managed with disciplined, accurate pipeline practices.
- Help partners connect with TP.ai ecosystems, with particular emphasis on the white-label principle.
- Serve as the main accountable contact for partners and internal teams, ensuring effective communication, alignment, and delivery.
- Work through complex stakeholder settings to address misalignment and move deals and partnerships forward.
Qualifications
Qualifications:
Educational background
- A Bachelor’s degree in Sales, Economics, Technology Management, or a comparable field is preferred.
- English language proficiency at B2 level or higher.
Professional experience and technical competencies
- At least 5 years of advancing experience in partnership, alliance, or business relationship management.
- Advanced knowledge of MSOffice, including MS Teams, Outlook, Word, Excel, and PowerPoint.
- Background in working within complex matrix organizations and multi-vendor ecosystems.
- Demonstrated capacity to influence and lead complex enterprise sales cycles together with Sales teams.
- A strong operational approach focused on execution, pipeline development, and deal advancement.
- Experience supporting go-to-market strategies, partner offerings, or services practices.
Interpersonal skills
- Outstanding written and spoken communication abilities.
- Strong organizational skills and a rigorous approach to work.
- Effective consultative capabilities across functions.