Associate Account Manager
Skopje, Ohrid, Debar, Pristina
Slice was founded by Ilir Sela with the idea that local pizzerias should have access to the same advantages as major franchises while preserving their independence. Beginning with his family’s pizzerias, the company now supports tens of thousands of restaurants through technology, services, and shared capabilities that help owners serve digitally oriented customers and build sustainable businesses. As the company continues to expand, it is seeking additional talent to support this mission.
The Opportunity
This position is responsible for managing escalations for partner shops that use the Slice online platform to strengthen their digital presence. The role contributes directly to the retention and success of partner shops, and therefore to Slice’s broader success. The ideal candidate is expected to demonstrate a customer-focused approach, strong relationship-management skills, and a solid ability to resolve issues effectively.
The Team
The Account Management team plays a central role in the organization by leading relationships with partner shops and ensuring an outstanding customer experience. The team includes more than 20 people located across Macedonia and North America. This position reports to a Team Lead within Account Management.
The Winning Recipe
The company is looking for ambitious, results-oriented, and customer-focused professionals who are motivated to preserve client relationships and deliver high-quality solutions to independent pizzerias.
Core competencies for the role:
If you become part of the Slice team, the following benefits are offered:
The Hiring Process
The selection process for this position is expected to take 1-2 weeks in total if the candidacy progresses successfully. Candidates who move forward would be expected to begin work on a specified date.
Associate Account Manager
Skopje, Ohrid, Debar, Pristina
Slice was founded by Ilir Sela with the idea that local pizzerias should have access to the same advantages as major franchises while preserving their independence. Beginning with his family’s pizzerias, the company now supports tens of thousands of restaurants through technology, services, and shared capabilities that help owners serve digitally oriented customers and build sustainable businesses. As the company continues to expand, it is seeking additional talent to support this mission.
The Opportunity
This position is responsible for managing escalations for partner shops that use the Slice online platform to strengthen their digital presence. The role contributes directly to the retention and success of partner shops, and therefore to Slice’s broader success. The ideal candidate is expected to demonstrate a customer-focused approach, strong relationship-management skills, and a solid ability to resolve issues effectively.
The Team
The Account Management team plays a central role in the organization by leading relationships with partner shops and ensuring an outstanding customer experience. The team includes more than 20 people located across Macedonia and North America. This position reports to a Team Lead within Account Management.
The Winning Recipe
The company is looking for ambitious, results-oriented, and customer-focused professionals who are motivated to preserve client relationships and deliver high-quality solutions to independent pizzerias.
Core competencies for the role:
If you become part of the Slice team, the following benefits are offered:
The Hiring Process
The selection process for this position is expected to take 1-2 weeks in total if the candidacy progresses successfully. Candidates who move forward would be expected to begin work on a specified date.
