Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.
The Challenge to Solve
Empower small business owners with the premier commerce enablement solution for local, independent pizzerias.
The Role
This role will oversee a team of key account managers who leverage the entire Slice platform to power their shops who are critical to our business. You'll manage a small portfolio of Key Accounts as well as escalations, cancellations and customer complaints. You’ll ensure shop partners receive timely, proactive, and solutions-oriented support that exceeds their expectations and partners cross functionally across Slice to ensure the shop success checklist is applied to all Key Accounts. You’ll also play a crucial role in the growth & success of your team, and by extension their shop partners and Slice. The ideal candidate will bring a deep understanding of leadership, a strong ability to manage long-term client relationships, and a proven track record of solving problems.
The Team
The Account Management team is at the heart of our organization, championing Slice’s relationships with our key accounts and providing an exceptional experience to these key customers. The team consists of individuals across Macedonia, and different sites in North America. This role reports to the Head of Account Management.
Please note that this is an on-site, full-time position, and working hours are from 4pm to 12am, Monday-Friday.
We're Currently Hiring For Two Account Manager Positions
The Winning Recipe
We’re looking for results driven, ambitious, and customer-centric leaders who are excited to lead people and provide world-class solutions to independent pizzerias.
The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:
The Hiring Process
You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change.
Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.
The Challenge to Solve
Empower small business owners with the premier commerce enablement solution for local, independent pizzerias.
The Role
This role will oversee a team of key account managers who leverage the entire Slice platform to power their shops who are critical to our business. You'll manage a small portfolio of Key Accounts as well as escalations, cancellations and customer complaints. You’ll ensure shop partners receive timely, proactive, and solutions-oriented support that exceeds their expectations and partners cross functionally across Slice to ensure the shop success checklist is applied to all Key Accounts. You’ll also play a crucial role in the growth & success of your team, and by extension their shop partners and Slice. The ideal candidate will bring a deep understanding of leadership, a strong ability to manage long-term client relationships, and a proven track record of solving problems.
The Team
The Account Management team is at the heart of our organization, championing Slice’s relationships with our key accounts and providing an exceptional experience to these key customers. The team consists of individuals across Macedonia, and different sites in North America. This role reports to the Head of Account Management.
Please note that this is an on-site, full-time position, and working hours are from 4pm to 12am, Monday-Friday.
We're Currently Hiring For Two Account Manager Positions
The Winning Recipe
We’re looking for results driven, ambitious, and customer-centric leaders who are excited to lead people and provide world-class solutions to independent pizzerias.
The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:
The Hiring Process
You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change.
