Skopje, Ohrid, Debar, Pristina
Slice was founded by Ilir Sela with the idea that local pizzerias should benefit from the same advantages as major franchises while keeping their independence. Beginning with his family’s pizzerias, the company now supports tens of thousands of restaurants through technology, services, and shared capabilities that help owners serve digital-first customers and build sustainable businesses. The company is expanding and looking to add new talent to support this mission.
The Challenge to Solve
The Role
In this position, you will lead a team of key account managers who use the full Slice platform to support shops that are highly important to the business. The role also includes managing a limited portfolio of Key Accounts, as well as dealing with escalations, cancellations, and customer concerns. You will make sure shop partners receive prompt, proactive, and solution-focused support that goes beyond expectations, while working across teams at Slice to ensure the shop success checklist is implemented for all Key Accounts. In addition, this role contributes directly to the development and performance of the team, as well as to the success of their shop partners and Slice overall. The preferred candidate will have strong leadership experience, the ability to maintain long-term client relationships, and a demonstrated problem-solving background.
The Team
The Account Management team plays a central role in the organization by maintaining Slice’s relationships with key accounts and delivering an outstanding experience to those customers. Team members are based across Macedonia and multiple locations in North America. This position reports to the Head of Account Management.
Please note that this is an on-site position with a full-time schedule, and the working hours are from 4pm to 12am, Monday-Friday.
The company is currently recruiting for two Account Manager openings:
The Winning Recipe
The company is seeking results-oriented, ambitious, and customer-focused leaders who are motivated to guide people and deliver high-quality solutions to independent pizzerias.
Working at Slice includes a broad benefits package, with several notable highlights:
The Hiring Process
Skopje, Ohrid, Debar, Pristina
Slice was founded by Ilir Sela with the idea that local pizzerias should benefit from the same advantages as major franchises while keeping their independence. Beginning with his family’s pizzerias, the company now supports tens of thousands of restaurants through technology, services, and shared capabilities that help owners serve digital-first customers and build sustainable businesses. The company is expanding and looking to add new talent to support this mission.
The Challenge to Solve
The Role
In this position, you will lead a team of key account managers who use the full Slice platform to support shops that are highly important to the business. The role also includes managing a limited portfolio of Key Accounts, as well as dealing with escalations, cancellations, and customer concerns. You will make sure shop partners receive prompt, proactive, and solution-focused support that goes beyond expectations, while working across teams at Slice to ensure the shop success checklist is implemented for all Key Accounts. In addition, this role contributes directly to the development and performance of the team, as well as to the success of their shop partners and Slice overall. The preferred candidate will have strong leadership experience, the ability to maintain long-term client relationships, and a demonstrated problem-solving background.
The Team
The Account Management team plays a central role in the organization by maintaining Slice’s relationships with key accounts and delivering an outstanding experience to those customers. Team members are based across Macedonia and multiple locations in North America. This position reports to the Head of Account Management.
Please note that this is an on-site position with a full-time schedule, and the working hours are from 4pm to 12am, Monday-Friday.
The company is currently recruiting for two Account Manager openings:
The Winning Recipe
The company is seeking results-oriented, ambitious, and customer-focused leaders who are motivated to guide people and deliver high-quality solutions to independent pizzerias.
Working at Slice includes a broad benefits package, with several notable highlights:
The Hiring Process
