Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.
In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.
Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.
Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.
We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.
IT Ops Engineer | Pristina | Office-based (5 days/week)
Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business.
Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to perform their jobs effectively through reliable IT infrastructure and support, and for ensuring compliance with company and security standards at Fresha.
This is a great opportunity for someone looking to work in a fast-paced, dynamic environment who enjoys working autonomously, likes taking on challenges, and wants to make a meaningful impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our office in Prishtina, Kosovo.
Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.
In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.
Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.
Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.
We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.
IT Ops Engineer | Pristina | Office-based (5 days/week)
Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business.
Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to perform their jobs effectively through reliable IT infrastructure and support, and for ensuring compliance with company and security standards at Fresha.
This is a great opportunity for someone looking to work in a fast-paced, dynamic environment who enjoys working autonomously, likes taking on challenges, and wants to make a meaningful impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our office in Prishtina, Kosovo.
Location: Ramiz Sadiku Complex, Prishtina, Floor 5, Entry C31B, 10020, Kosovo, 812148519 — Onsite (5 days on-site)
This list is not exhaustive, and there may be other activities you are required to deliver.
Location: Ramiz Sadiku Complex, Prishtina, Floor 5, Entry C31B, 10020, Kosovo, 812148519 — Onsite (5 days on-site)
This list is not exhaustive, and there may be other activities you are required to deliver.