About BizAway
At BizAway, the mission is centered on shaping the future of travel. The company operates internationally, combining solid experience with ambitious growth plans. With sustainability as a key focus, BizAway helps businesses improve the way they manage travel through services and solutions that continue to evolve, supported by a technological mindset and smart, innovative processes.
The company believes that achievements are driven by people and should be valued accordingly. Proactivity, reliability, thoughtful collaboration, and clear communication form the foundation of its working culture. This opportunity is suited to candidates who enjoy challenges and want to join a rapidly expanding B2B scale-up.
We are looking for
BizAway is seeking Travel Agents who bring experience from the travel industry and customer care, with the ability to address client concerns effectively and provide a smooth customer experience.
Detyrat
Your role in BizAway
- Managing reservations for clients through the platform and with the support of providers.
- Handling client requests received by phone, chat, email, and travel requests submitted through the platform.
- Recording customer details in the internal system in order to issue reservations or make booking updates.
- Guiding clients on the rules and procedures for using the platform’s services.
- Clarifying the service conditions related to hotels, cars, trains, and similar travel services.
Kualifikimet
Your basic qualifications
- A minimum of 2 years of prior experience in Customer Service.
- Very good command of Spanish, both written and spoken, at B2 level or higher.
- Readiness to work in shifts, including night shifts from 22 to 7 in morning.
- High school diploma or another equivalent qualification is required.
- Successful completion of pre-employment skills testing and a background check is required.
We are also interested in
- Good communication abilities in Spanish and English.
- Previous experience in Customer Care.
- Strong verbal and written communication skills in both Spanish and English.
- Capacity to learn and adjust to new software technologies.
Our offer
- A position within a scale-up experiencing very rapid growth.
- Competitive compensation, including equity in the company.
- An environment that encourages entrepreneurial thinking and offers the opportunity to contribute to business decisions with real impact.
- A multicultural and international team.
- A collaborative and intelligent workplace where employees can work and continue learning.
- Free coffee to start the day and free beers to celebrate together.
Location: Shkodra, Albania
About BizAway
At BizAway, the mission is centered on shaping the future of travel. The company operates internationally, combining solid experience with ambitious growth plans. With sustainability as a key focus, BizAway helps businesses improve the way they manage travel through services and solutions that continue to evolve, supported by a technological mindset and smart, innovative processes.
The company believes that achievements are driven by people and should be valued accordingly. Proactivity, reliability, thoughtful collaboration, and clear communication form the foundation of its working culture. This opportunity is suited to candidates who enjoy challenges and want to join a rapidly expanding B2B scale-up.
We are looking for
BizAway is seeking Travel Agents who bring experience from the travel industry and customer care, with the ability to address client concerns effectively and provide a smooth customer experience.
Detyrat
Your role in BizAway
- Managing reservations for clients through the platform and with the support of providers.
- Handling client requests received by phone, chat, email, and travel requests submitted through the platform.
- Recording customer details in the internal system in order to issue reservations or make booking updates.
- Guiding clients on the rules and procedures for using the platform’s services.
- Clarifying the service conditions related to hotels, cars, trains, and similar travel services.
Kualifikimet
Your basic qualifications
- A minimum of 2 years of prior experience in Customer Service.
- Very good command of Spanish, both written and spoken, at B2 level or higher.
- Readiness to work in shifts, including night shifts from 22 to 7 in morning.
- High school diploma or another equivalent qualification is required.
- Successful completion of pre-employment skills testing and a background check is required.
We are also interested in
- Good communication abilities in Spanish and English.
- Previous experience in Customer Care.
- Strong verbal and written communication skills in both Spanish and English.
- Capacity to learn and adjust to new software technologies.
Our offer
- A position within a scale-up experiencing very rapid growth.
- Competitive compensation, including equity in the company.
- An environment that encourages entrepreneurial thinking and offers the opportunity to contribute to business decisions with real impact.
- A multicultural and international team.
- A collaborative and intelligent workplace where employees can work and continue learning.
- Free coffee to start the day and free beers to celebrate together.
Location: Shkodra, Albania
