About BizAway
BizAway is an international company with solid experience, ambitious goals, and a strong focus on shaping the future of business travel. Through continuously developing services and solutions, the company helps other businesses improve how they manage travel, with an emphasis on sustainability, technology, and efficient, innovative processes.
The company believes that its achievements are driven by people and that contribution should be valued. Proactivity, reliability, respectful collaboration, and clear communication form the basis of its working culture. This opportunity is suited to candidates who enjoy challenges and want to join a rapidly expanding B2B scale-up.
The company is seeking Travel Agents with prior experience in the travel sector and customer care, who can address client concerns effectively and provide a smooth customer experience.
Detyrat
Your role in BizAway
- Handling reservations for clients through the platform and by working with service providers.
- Managing client requests received by phone, chat, email, and travel requests submitted through the platform.
- Recording customer details in the system in order to create reservations or make changes to existing bookings.
- Guiding clients on the procedures and rules for using the platform’s services.
- Clarifying the service conditions related to hotel, car, train, and similar travel services.
Kualifikimet
Your basic qualifications
- A minimum of 2 years of previous work experience in Customer Service.
- Very good written and spoken Spanish at B2 level or higher.
- Readiness to work in shifts, including night shifts from 22 to 7 in morning.
- High school diploma or an equivalent qualification is required.
- Successful completion of pre-employment skills testing and a background check is required.
We are also interested in
- Solid communication abilities in Spanish and English.
- Previous experience in Customer Care.
- Strong verbal and written communication skills in both Spanish and English.
- Capacity to learn quickly and adjust to new software technologies.
Our offer
- A role within a fast-growing scale-up company.
- Competitive compensation, including equity in the company.
- An environment that encourages entrepreneurial thinking and offers the opportunity to contribute to business decisions with real impact.
- A multicultural and international team.
- A cooperative and intelligent workplace designed for both work and learning.
- Free coffee during the day and free beers for shared celebrations.
Location: Shkodra, Albania
About BizAway
BizAway is an international company with solid experience, ambitious goals, and a strong focus on shaping the future of business travel. Through continuously developing services and solutions, the company helps other businesses improve how they manage travel, with an emphasis on sustainability, technology, and efficient, innovative processes.
The company believes that its achievements are driven by people and that contribution should be valued. Proactivity, reliability, respectful collaboration, and clear communication form the basis of its working culture. This opportunity is suited to candidates who enjoy challenges and want to join a rapidly expanding B2B scale-up.
The company is seeking Travel Agents with prior experience in the travel sector and customer care, who can address client concerns effectively and provide a smooth customer experience.
Detyrat
Your role in BizAway
- Handling reservations for clients through the platform and by working with service providers.
- Managing client requests received by phone, chat, email, and travel requests submitted through the platform.
- Recording customer details in the system in order to create reservations or make changes to existing bookings.
- Guiding clients on the procedures and rules for using the platform’s services.
- Clarifying the service conditions related to hotel, car, train, and similar travel services.
Kualifikimet
Your basic qualifications
- A minimum of 2 years of previous work experience in Customer Service.
- Very good written and spoken Spanish at B2 level or higher.
- Readiness to work in shifts, including night shifts from 22 to 7 in morning.
- High school diploma or an equivalent qualification is required.
- Successful completion of pre-employment skills testing and a background check is required.
We are also interested in
- Solid communication abilities in Spanish and English.
- Previous experience in Customer Care.
- Strong verbal and written communication skills in both Spanish and English.
- Capacity to learn quickly and adjust to new software technologies.
Our offer
- A role within a fast-growing scale-up company.
- Competitive compensation, including equity in the company.
- An environment that encourages entrepreneurial thinking and offers the opportunity to contribute to business decisions with real impact.
- A multicultural and international team.
- A cooperative and intelligent workplace designed for both work and learning.
- Free coffee during the day and free beers for shared celebrations.
Location: Shkodra, Albania
