
Tirana Bank became Albania's first privately-owned bank when it was established in 1996. Since its foundation, it has developed substantially and extended its branch presence across Albania. The bank now holds a strong market position, providing a broad selection of products and services tailored to customer needs. Its network comprises 36 branches serving most major cities and industrial zones, alongside extensive ATM coverage throughout Albania. As Tirana Bank expands, it remains committed to quality products and services and to leading the introduction of innovative banking solutions in Albania.
BALFIN Group, founded in 1993, ranks among the Western Balkans' most successful investment groups. Its operations now extend to Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America. The Group's varied investments cover banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. Employing approximately 5,500 professionals, BALFIN Group maintains steady growth grounded in business ethics, financial stability, innovation, and a lasting commitment to supporting communities through Mane Foundation.
We welcome a qualified, dynamic professional for the Front Desk Customer Service (Band 2) position within the Durres Area Region, with direct reporting to the Branch Manager.
Role Overview
The Front Desk Customer Service provides customers with cash and non-cash transaction services and counts, verifies, and reconciles branch cash in accordance with applicable rules and regulations.
Principal Duties:

Tirana Bank became Albania's first privately-owned bank when it was established in 1996. Since its foundation, it has developed substantially and extended its branch presence across Albania. The bank now holds a strong market position, providing a broad selection of products and services tailored to customer needs. Its network comprises 36 branches serving most major cities and industrial zones, alongside extensive ATM coverage throughout Albania. As Tirana Bank expands, it remains committed to quality products and services and to leading the introduction of innovative banking solutions in Albania.
BALFIN Group, founded in 1993, ranks among the Western Balkans' most successful investment groups. Its operations now extend to Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America. The Group's varied investments cover banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. Employing approximately 5,500 professionals, BALFIN Group maintains steady growth grounded in business ethics, financial stability, innovation, and a lasting commitment to supporting communities through Mane Foundation.
We welcome a qualified, dynamic professional for the Front Desk Customer Service (Band 2) position within the Durres Area Region, with direct reporting to the Branch Manager.
Role Overview
The Front Desk Customer Service provides customers with cash and non-cash transaction services and counts, verifies, and reconciles branch cash in accordance with applicable rules and regulations.
Principal Duties:
Required Competencies and Skills:
Required Competencies and Skills: