VACANCY ANNOUNCEMENT
Tirana Bank is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well-positioned in the market, offering a wide range of products and services that respond well to the demands of its customers.
Tirana Bank has 33 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the front runner in innovative banking solutions in Albania.
BALFIN Group is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America.
Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
We are seeking to welcome a qualified and dynamic candidate in the Front Desk Customer Service (Band 2) position in Tirana Area Region reporting directly to the Branch Manager.
Overall Job Definition
The Front Desk Customer Service offers services to the customers for cash and non cash transactions, counts, checks and balances the cash in the branch in compliance to the rules and regulations in force.
Main Responsibilities:
Covers the following transactions:
Register accurately in the system the walking customers and complete the related forms;
Ensure the clients are served in time by complying with the standards set by the bank;
Competencies / Skills:
VACANCY ANNOUNCEMENT
Tirana Bank is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well-positioned in the market, offering a wide range of products and services that respond well to the demands of its customers.
Tirana Bank has 33 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the front runner in innovative banking solutions in Albania.
BALFIN Group is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America.
Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
We are seeking to welcome a qualified and dynamic candidate in the Front Desk Customer Service (Band 2) position in Tirana Area Region reporting directly to the Branch Manager.
Overall Job Definition
The Front Desk Customer Service offers services to the customers for cash and non cash transactions, counts, checks and balances the cash in the branch in compliance to the rules and regulations in force.
Main Responsibilities:
Covers the following transactions:
Register accurately in the system the walking customers and complete the related forms;
Ensure the clients are served in time by complying with the standards set by the bank;
Competencies / Skills:
