We are Hiring: AI Operations Specialist

Location: Prishtina, Kosovo / Tirana, Albania (On-site)

Schedule: Full-Time | Mon–Fri | 15:00–23:00

Key Responsibilities

• Identify repetitive manual tasks and develop AI-powered solutions to automate them.
• Build, maintain, and improve workflows using automation platforms such as Zapier, Make, and n8n. 
• Develop and optimize prompts, AI assistants, and workflows to support teams across customer support, recruiting, sales, and reporting. 
• Connect AI tools to the systems we use every day (CRM, Google Workspace, Slack)
• Monitor automation performance, troubleshoot issues, and ensure workflows operate reliably. 
• Collaborate with managers and team members to understand business needs and implement practical technical solutions. 
• Train staff on new AI tools and prepare clear, user-friendly documentation and guides.
• Continuously explore new AI tools and technologies to identify opportunities for improving efficiency and productivity. 

Qualifications

• A university degree is an advantage, but current students are welcome to apply.
• Regular experience using AI tools such as ChatGPT, Claude, or Gemini. 
• Hands-on experience building automations with platforms such as Zapier, Make, or n8n.
• Basic understanding of APIs and webhooks and how applications exchange data.
• Basic coding knowledge in Python or JavaScript is a strong plus. 
• Strong problem-solving skills and attention to detail. 
• Can explain technical things in a simple way. 

Experience

• At least one year of experience working with AI or automation tools, or personal projects demonstrating relevant skills and practical experience.

We are Hiring: AI Operations Specialist

Location: Prishtina, Kosovo / Tirana, Albania (On-site)

Schedule: Full-Time | Mon–Fri | 15:00–23:00

Key Responsibilities

• Identify repetitive manual tasks and develop AI-powered solutions to automate them.
• Build, maintain, and improve workflows using automation platforms such as Zapier, Make, and n8n. 
• Develop and optimize prompts, AI assistants, and workflows to support teams across customer support, recruiting, sales, and reporting. 
• Connect AI tools to the systems we use every day (CRM, Google Workspace, Slack)
• Monitor automation performance, troubleshoot issues, and ensure workflows operate reliably. 
• Collaborate with managers and team members to understand business needs and implement practical technical solutions. 
• Train staff on new AI tools and prepare clear, user-friendly documentation and guides.
• Continuously explore new AI tools and technologies to identify opportunities for improving efficiency and productivity. 

Qualifications

• A university degree is an advantage, but current students are welcome to apply.
• Regular experience using AI tools such as ChatGPT, Claude, or Gemini. 
• Hands-on experience building automations with platforms such as Zapier, Make, or n8n.
• Basic understanding of APIs and webhooks and how applications exchange data.
• Basic coding knowledge in Python or JavaScript is a strong plus. 
• Strong problem-solving skills and attention to detail. 
• Can explain technical things in a simple way. 

Experience

• At least one year of experience working with AI or automation tools, or personal projects demonstrating relevant skills and practical experience.