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AI Operations Specialist - English

TalentBridge Kosovo seeks a proactive, motivated AI Operations Specialist with a keen eye for detail to become part of our team and provide support to our New York-based company.

Based in Prishtina, Kosovo, our office provides a supportive workplace, competitive pay, and opportunities to develop professionally.

Requirements for Joining the Team

• English proficiency at Level C1, covering speaking, writing, and listening.
• Availability for full-time work from Monday to Friday, 15:00 – 23:00.
• Work location: On-site in Prishtina, Kosovo.

Main Responsibilities

• Find recurring manual activities and create AI-powered solutions that automate them.
• Create, maintain, and refine workflows through automation platforms such as Zapier, Make, and n8n.
• Design and improve prompts, AI assistants, and workflows for teams handling customer support, recruiting, sales, and reporting.
• Integrate AI tools with everyday systems, including CRM, Google Workspace, and Slack.
• Track automation performance, resolve problems, and keep workflows running dependably.
• Work with managers and colleagues to identify business requirements and deliver practical technical solutions.
• Teach staff to use new AI tools and produce clear, accessible documentation and guides.
• Keep investigating emerging AI tools and technologies to uncover ways to increase efficiency and productivity.

Required Qualifications

• A university degree is beneficial; current students are also eligible.
• Experience with the regular use of AI tools such as ChatGPT, Claude, or Gemini.
• Practical experience creating automations on platforms such as Zapier, Make, or n8n.
• A foundational understanding of APIs, webhooks, and data exchange between applications.
• Basic programming knowledge in Python or JavaScript is a significant advantage.
• Well-developed problem-solving abilities and a detail-focused approach.
• The ability to communicate technical concepts in straightforward language.

Relevant Experience

• At least one year of work with AI or automation tools, or personal projects that demonstrate applicable skills and hands-on experience.

Required documents

• CV.
• Examples of AI tools or automations you have created, presented as screenshots, a short demonstration video, a GitHub repository, or another portfolio link displaying your work.

AI Operations Specialist - English

TalentBridge Kosovo seeks a proactive, motivated AI Operations Specialist with a keen eye for detail to become part of our team and provide support to our New York-based company.

Based in Prishtina, Kosovo, our office provides a supportive workplace, competitive pay, and opportunities to develop professionally.

Requirements for Joining the Team

• English proficiency at Level C1, covering speaking, writing, and listening.
• Availability for full-time work from Monday to Friday, 15:00 – 23:00.
• Work location: On-site in Prishtina, Kosovo.

Main Responsibilities

• Find recurring manual activities and create AI-powered solutions that automate them.
• Create, maintain, and refine workflows through automation platforms such as Zapier, Make, and n8n.
• Design and improve prompts, AI assistants, and workflows for teams handling customer support, recruiting, sales, and reporting.
• Integrate AI tools with everyday systems, including CRM, Google Workspace, and Slack.
• Track automation performance, resolve problems, and keep workflows running dependably.
• Work with managers and colleagues to identify business requirements and deliver practical technical solutions.
• Teach staff to use new AI tools and produce clear, accessible documentation and guides.
• Keep investigating emerging AI tools and technologies to uncover ways to increase efficiency and productivity.

Required Qualifications

• A university degree is beneficial; current students are also eligible.
• Experience with the regular use of AI tools such as ChatGPT, Claude, or Gemini.
• Practical experience creating automations on platforms such as Zapier, Make, or n8n.
• A foundational understanding of APIs, webhooks, and data exchange between applications.
• Basic programming knowledge in Python or JavaScript is a significant advantage.
• Well-developed problem-solving abilities and a detail-focused approach.
• The ability to communicate technical concepts in straightforward language.

Relevant Experience

• At least one year of work with AI or automation tools, or personal projects that demonstrate applicable skills and hands-on experience.

Required documents

• CV.
• Examples of AI tools or automations you have created, presented as screenshots, a short demonstration video, a GitHub repository, or another portfolio link displaying your work.