E-Commerce Logistics Operations Specialist

Who We Are

With a turnover of $ 3 billion, LC Waikiki Retail Company is a leading business in fashion retail. Founded in France in 1988, LC Waikiki has operated as a Turkish brand under LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. since 1997. The company now serves customers through around 1160 stores in at least 57 countries. Its philosophy, “Everyone Deserves to Dress Well”, makes fashion accessible by offering quality products at affordable prices.

Role Overview: E-Commerce Logistics Operations Specialist

This position coordinates customs procedures and cross-border logistics for our international e-commerce activities. Through close collaboration with customs brokers, logistics providers, warehouses, country operations and central teams, you will support accurate and efficient shipment processing that meets customs regulations.

Your Responsibilities With Us

• Organize import, export, transit, customs release and re-export activities within the required timeframes.
• Oversee customs clearance from the initial declaration through closure, address unresolved matters and escalate delays.
• Compile and check customs and shipping documents, keeping records accurate and systems updated for audit purposes.
• Align the activities of customs brokers, logistics providers and bonded warehouses so shipments move on time and meet agreed service standards.
• Follow regulatory developments and compliance with customs requirements, identifying operational risks and reporting them.
• Measure performance, produce reports and propose ways to lower costs and minimize delays.
• Contribute to customs system upgrades, user acceptance testing and projects aimed at improving processes.

What We Look For in a Candidate

• A university qualification, ideally in Logistics, Supply Chain, International Trade, or a related discipline.
• A minimum of 1 year of experience in logistics, import/export, customs clearance or freight forwarding; a background in e-commerce or retail logistics is beneficial.
• Practical understanding of local customs rules, import/export and transit processes, and the shipping documents associated with them.
• Proficiency in spoken and written English, alongside a good command of MS Office, especially Excel for monitoring and reporting.
• Well-developed organizational, communication and coordination abilities, careful attention to detail, and the capacity to handle multiple shipments within deadlines.
• An analytical and proactive approach to addressing shipment-related and documentation problems.
• Familiarity with customs, logistics or warehouse management systems would be an advantage.

E-Commerce Logistics Operations Specialist

Who We Are

With a turnover of $ 3 billion, LC Waikiki Retail Company is a leading business in fashion retail. Founded in France in 1988, LC Waikiki has operated as a Turkish brand under LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. since 1997. The company now serves customers through around 1160 stores in at least 57 countries. Its philosophy, “Everyone Deserves to Dress Well”, makes fashion accessible by offering quality products at affordable prices.

Role Overview: E-Commerce Logistics Operations Specialist

This position coordinates customs procedures and cross-border logistics for our international e-commerce activities. Through close collaboration with customs brokers, logistics providers, warehouses, country operations and central teams, you will support accurate and efficient shipment processing that meets customs regulations.

Your Responsibilities With Us

• Organize import, export, transit, customs release and re-export activities within the required timeframes.
• Oversee customs clearance from the initial declaration through closure, address unresolved matters and escalate delays.
• Compile and check customs and shipping documents, keeping records accurate and systems updated for audit purposes.
• Align the activities of customs brokers, logistics providers and bonded warehouses so shipments move on time and meet agreed service standards.
• Follow regulatory developments and compliance with customs requirements, identifying operational risks and reporting them.
• Measure performance, produce reports and propose ways to lower costs and minimize delays.
• Contribute to customs system upgrades, user acceptance testing and projects aimed at improving processes.

What We Look For in a Candidate

• A university qualification, ideally in Logistics, Supply Chain, International Trade, or a related discipline.
• A minimum of 1 year of experience in logistics, import/export, customs clearance or freight forwarding; a background in e-commerce or retail logistics is beneficial.
• Practical understanding of local customs rules, import/export and transit processes, and the shipping documents associated with them.
• Proficiency in spoken and written English, alongside a good command of MS Office, especially Excel for monitoring and reporting.
• Well-developed organizational, communication and coordination abilities, careful attention to detail, and the capacity to handle multiple shipments within deadlines.
• An analytical and proactive approach to addressing shipment-related and documentation problems.
• Familiarity with customs, logistics or warehouse management systems would be an advantage.