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HR Specialist at KFC Kosovo

About KFC

KFC ranks among the most recognized restaurant brands worldwide and is widely known for its Original Recipe chicken. As a leader in the quick-service restaurant sector, the company is focused on digital transformation and strong operational performance. KFC Kosovo is growing its team and is seeking a motivated HR Specialist to support its people operations.

Job Duties and Responsibilities

• Oversee the entire recruitment process, including sourcing candidates, screening applications, conducting interviews, onboarding new hires, and managing exit procedures.
• Prepare and keep accurate, confidential employee files, HR databases, contracts, and personnel records.
• Take charge of workforce planning, payroll preparation, salary review activities, and the compilation of HR reports and workforce analytics.
• Draft and administer employment agreements, contract amendments, leave-related paperwork, employee status change documents, and termination records.
• Track and manage employee leave balances and documentation while ensuring alignment with company rules and legal obligations.
• Review HR data and compile reports that support business decisions, workforce planning, and ongoing improvement efforts.
• Design, implement, and refine HR procedures, templates, forms, and systems to improve efficiency and effectiveness.
• Respond to employee requests and prepare official HR documents and certificates when needed.
• Support all stages of the employee lifecycle, including onboarding, employee changes, development initiatives, and offboarding activities.
• Contribute to HR projects, audits, restaurant visits, and other HR-related assignments as required.

Who Are We Looking For?

• Bachelor’s degree in Management, Legal, Human Resources, Business Administration, or a related field.
• 2–4 years of experience in Human Resources, preferably across several HR functions such as recruitment, administration, and employee relations.
• Solid knowledge of labor law and HR best practices.
• Excellent organizational ability, strong attention to detail, and capacity to handle multiple responsibilities.
• A strong sense of ownership, accountability, and a problem-solving approach.
• Very good interpersonal and communication skills, with the ability to work effectively with people at all levels of the organization.
• Ability to manage sensitive and confidential information with professionalism and integrity.
• A proactive mindset and readiness to improve processes and take initiative.
• Strong MS Office skills, especially in Excel and Word; experience with HR systems is considered an advantage.
• Fluency in English, both written and spoken.
• Driving License B category.

Why Join Us?

• Opportunity to work with a globally recognized brand that has an ambitious digital vision.
• 13th salary.
• Health insurance.
• Free daily meal at KFC.
• 20% discount on every purchase.
• Professional training opportunities inside and outside the country.
• Free food and beverages at the office.
• Access to a broad network of national and international career opportunities.
• Participation in engaging team-building activities and events.

Required documents

• CV
• Other relevant documents

HR Specialist at KFC Kosovo

About KFC

KFC ranks among the most recognized restaurant brands worldwide and is widely known for its Original Recipe chicken. As a leader in the quick-service restaurant sector, the company is focused on digital transformation and strong operational performance. KFC Kosovo is growing its team and is seeking a motivated HR Specialist to support its people operations.

Job Duties and Responsibilities

• Oversee the entire recruitment process, including sourcing candidates, screening applications, conducting interviews, onboarding new hires, and managing exit procedures.
• Prepare and keep accurate, confidential employee files, HR databases, contracts, and personnel records.
• Take charge of workforce planning, payroll preparation, salary review activities, and the compilation of HR reports and workforce analytics.
• Draft and administer employment agreements, contract amendments, leave-related paperwork, employee status change documents, and termination records.
• Track and manage employee leave balances and documentation while ensuring alignment with company rules and legal obligations.
• Review HR data and compile reports that support business decisions, workforce planning, and ongoing improvement efforts.
• Design, implement, and refine HR procedures, templates, forms, and systems to improve efficiency and effectiveness.
• Respond to employee requests and prepare official HR documents and certificates when needed.
• Support all stages of the employee lifecycle, including onboarding, employee changes, development initiatives, and offboarding activities.
• Contribute to HR projects, audits, restaurant visits, and other HR-related assignments as required.

Who Are We Looking For?

• Bachelor’s degree in Management, Legal, Human Resources, Business Administration, or a related field.
• 2–4 years of experience in Human Resources, preferably across several HR functions such as recruitment, administration, and employee relations.
• Solid knowledge of labor law and HR best practices.
• Excellent organizational ability, strong attention to detail, and capacity to handle multiple responsibilities.
• A strong sense of ownership, accountability, and a problem-solving approach.
• Very good interpersonal and communication skills, with the ability to work effectively with people at all levels of the organization.
• Ability to manage sensitive and confidential information with professionalism and integrity.
• A proactive mindset and readiness to improve processes and take initiative.
• Strong MS Office skills, especially in Excel and Word; experience with HR systems is considered an advantage.
• Fluency in English, both written and spoken.
• Driving License B category.

Why Join Us?

• Opportunity to work with a globally recognized brand that has an ambitious digital vision.
• 13th salary.
• Health insurance.
• Free daily meal at KFC.
• 20% discount on every purchase.
• Professional training opportunities inside and outside the country.
• Free food and beverages at the office.
• Access to a broad network of national and international career opportunities.
• Participation in engaging team-building activities and events.

Required documents

• CV
• Other relevant documents