About the Role
We are looking for a commercially focused and highly motivated Business Development Director to guide sales and growth efforts across Albania, Kosovo, and North Macedonia.
The person in this position will turn qualified opportunities into active clients, establish strategic collaborations, and contribute directly to revenue growth in the regional markets. The role calls for solid business judgment, outstanding negotiation ability, and the capacity to lead and motivate a strong-performing team.
As an important part of the SMS Retail Department, the Business Development Director will have a central role in strengthening the company’s presence in the market and supporting the delivery of its strategic goals.
Detyrat
- Design and implement the company’s business development strategy in line with expansion targets.
- Discover and advance new commercial opportunities, partnerships, and initiatives for entering or growing in markets.
- Oversee the entire sales process, starting from qualified lead generation up to the signing of contracts.
- Create and sustain strong relationships with key decision-makers and strategic partners.
- Hold discovery meetings to identify client needs, challenges, and business goals.
- Introduce prospective clients to the company’s products, services, and overall value offering.
- Produce and present commercial offers, pricing structures, and business presentations.
- Direct commercial discussions and secure agreements that benefit both parties.
- Track and manage the sales pipeline, revenue projections, and target performance.
- Work closely with internal units such as Legal, Finance, Operations, Technical, and Compliance.
- Make sure signed clients are transferred smoothly to the Customer Success team through a formal onboarding procedure.
- Supervise, mentor, and strengthen the Business Development team so departmental goals are achieved.
- Act as the company’s representative in conferences, sector events, and networking activities.
Kualifikimet
- Bachelor’s degree in Business Administration, Marketing, Management, Economics, or another related field.
- At least 5 years of experience in Business Development, Enterprise Sales, Strategic Partnerships, or a similar commercial position.
- At least 2 years of team management experience.
- Demonstrated success in meeting sales and revenue objectives.
- Strong abilities in negotiation, presenting, and managing professional relationships.
- Experience handling complex B2B sales cycles.
- Experience working with CRM systems and sales pipeline management tools.
- Excellent communication and stakeholder management capabilities.
- Professional-level command of Albanian and English; knowledge of additional languages is considered an advantage.
Preferred Qualifications
- Background in telecommunications, SaaS, fintech, technology, or digital services.
- Experience operating in regional or international markets.
- Experience managing enterprise clients and strategic partnerships.
- Familiarity with technical services or platform-based solutions.
- Previous involvement in building or scaling commercial teams.
What We Offer
- A chance to lead a strategic business function with significant impact.
- Access to regional and international business exposure.
- Opportunities for professional advancement and leadership growth.
- A competitive compensation package that includes performance-based incentives.
- A dynamic, cooperative, and fast-moving work environment.
About the Role
We are looking for a commercially focused and highly motivated Business Development Director to guide sales and growth efforts across Albania, Kosovo, and North Macedonia.
The person in this position will turn qualified opportunities into active clients, establish strategic collaborations, and contribute directly to revenue growth in the regional markets. The role calls for solid business judgment, outstanding negotiation ability, and the capacity to lead and motivate a strong-performing team.
As an important part of the SMS Retail Department, the Business Development Director will have a central role in strengthening the company’s presence in the market and supporting the delivery of its strategic goals.
Detyrat
- Design and implement the company’s business development strategy in line with expansion targets.
- Discover and advance new commercial opportunities, partnerships, and initiatives for entering or growing in markets.
- Oversee the entire sales process, starting from qualified lead generation up to the signing of contracts.
- Create and sustain strong relationships with key decision-makers and strategic partners.
- Hold discovery meetings to identify client needs, challenges, and business goals.
- Introduce prospective clients to the company’s products, services, and overall value offering.
- Produce and present commercial offers, pricing structures, and business presentations.
- Direct commercial discussions and secure agreements that benefit both parties.
- Track and manage the sales pipeline, revenue projections, and target performance.
- Work closely with internal units such as Legal, Finance, Operations, Technical, and Compliance.
- Make sure signed clients are transferred smoothly to the Customer Success team through a formal onboarding procedure.
- Supervise, mentor, and strengthen the Business Development team so departmental goals are achieved.
- Act as the company’s representative in conferences, sector events, and networking activities.
Kualifikimet
- Bachelor’s degree in Business Administration, Marketing, Management, Economics, or another related field.
- At least 5 years of experience in Business Development, Enterprise Sales, Strategic Partnerships, or a similar commercial position.
- At least 2 years of team management experience.
- Demonstrated success in meeting sales and revenue objectives.
- Strong abilities in negotiation, presenting, and managing professional relationships.
- Experience handling complex B2B sales cycles.
- Experience working with CRM systems and sales pipeline management tools.
- Excellent communication and stakeholder management capabilities.
- Professional-level command of Albanian and English; knowledge of additional languages is considered an advantage.
Preferred Qualifications
- Background in telecommunications, SaaS, fintech, technology, or digital services.
- Experience operating in regional or international markets.
- Experience managing enterprise clients and strategic partnerships.
- Familiarity with technical services or platform-based solutions.
- Previous involvement in building or scaling commercial teams.
What We Offer
- A chance to lead a strategic business function with significant impact.
- Access to regional and international business exposure.
- Opportunities for professional advancement and leadership growth.
- A competitive compensation package that includes performance-based incentives.
- A dynamic, cooperative, and fast-moving work environment.
