Teknologji Informacioni (IT)Tiranë1 javë më parëFull Time
ServiceNow Developer | Deloitte Albania
Drive digital transformation with one of the world's leading consulting firms!
Are you passionate about technology, problem-solving, and creating great user experiences?
Join Deloitte as a ServiceNow Developer and help leading organisations transform the way they deliver IT services and business processes.
What We're Looking For
- Previous experience in a technical support, application support, or service delivery role
- Hands-on experience with at least two programming languages such as: JavaScript, C# &Java or other relevant technologies
- Understanding of IT Service Management (ITSM) and Governance, Risk & Compliance (GRC)
- Good knowledge of ITIL and Agile methodologies
- Strong communication skills with the ability to explain technical concepts clearly to different audiences, combined with fluency in English (B2 level or higher).
- A customer-focused and proactive mindset, committed to delivering high-quality service, solving problems efficiently, and continuously improving processes and user experience.
Your future role
- Design, develop, and implement solutions on the ServiceNow platform
- Translate business requirements and user stories into scalable technical solutions
- Support IT Service Management (ITSM) and Service Integration projects
- Collaborate with consultants, business analysts, project managers, and architects
- Troubleshoot issues and deliver high-quality technical support
- Contribute to process improvements that increase efficiency and enhance user experience
- Continuously develop your skills through training, certifications, and knowledge-sharing initiatives
What we offer
- Opportunity for professional development through training and certifications
- Exposure to advanced IT technologies and tools, including automation and AI-driven solutions
- Competitive compensation package with benefits, including healthcare and wellness programs
- Flexible work arrangements, including remote and hybrid options
- Dynamic and inclusive company culture that values teamwork, innovation, and employee well-being
- You will work locally with like-minded consultant supported by professionals across Central Europe to create one of the best ServiceNow teams in Europe.
Selection process
- 15 min HR phone interview in English
- Online Test Assessment
- 45 min Technical online interview via Teams in English
- Final Decision
About Deloitte
Deloitte is a multinational professional services network with offices in over 150 countries and territories around the world. It is one of the Big Four accounting firms and the largest professional. The services Deloitte offers audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services. Worldwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among "World’s Best Workplaces™" by Great Place to Work® and Fortune and among a "World’s Most Attractive Employers", by Universum, according to 2020 surveys.