• Punët
• Rreth nesh
• Për punëdhënësit

Change, Optimization & Continuous Improvement

• Support implementation of approved IT system changes
• Participate in application upgrades and migrations as part of the team
• Follow change management and deployment standards
• Suggest improvements to documentation and operational processes

Collaboration & Documentation

• Create and update technical documentation, runbooks, and guides

• Cooperate closely with:

• Senior Business Applications Operations team members

• Infrastructure Operations teams

• Incident Management teams

• Communicate clearly and professionally with internal stakeholders.

  How this role is seen internally

• Entry point to enterprise application and database operations

• A learning‑oriented role with strong mentorship

• Foundation for progression into:

• IT Application Administrator

• Database Administrator

• Senior Business Applications Operations specialist

• Trusted to follow procedures, escalate appropriately, and grow into ownership

What we offer

• Stable job in multinational company based on employment contract;
• Working in flexible hybrid model - partially from home and the office;
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
• Structured onboarding process and Buddy program for new joiners;
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.

Change, Optimization & Continuous Improvement

• Support implementation of approved IT system changes
• Participate in application upgrades and migrations as part of the team
• Follow change management and deployment standards
• Suggest improvements to documentation and operational processes

Collaboration & Documentation

• Create and update technical documentation, runbooks, and guides

• Cooperate closely with:

• Senior Business Applications Operations team members

• Infrastructure Operations teams

• Incident Management teams

• Communicate clearly and professionally with internal stakeholders.

  How this role is seen internally

• Entry point to enterprise application and database operations

• A learning‑oriented role with strong mentorship

• Foundation for progression into:

• IT Application Administrator

• Database Administrator

• Senior Business Applications Operations specialist

• Trusted to follow procedures, escalate appropriately, and grow into ownership

What we offer

• Stable job in multinational company based on employment contract;
• Working in flexible hybrid model - partially from home and the office;
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
• Structured onboarding process and Buddy program for new joiners;
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.