Role overview
Purpose of the role: Promote and sell the company’s products and services in accordance with its established policies and guidelines to meet the sales targets it sets.
Responsibilities
Main accountabilities and areas of decision-making:
Achieving results
- Meet the company’s defined quantitative and qualitative objectives.
Customer satisfaction
- Strengthen customer loyalty by delivering an excellent customer experience.
- Market Vodafone products and services in line with commercial priorities.
- Take responsibility for enhancing customers’ experience with the company, including following up on complaints.
- Apply company policies and procedures correctly.
Administrative duties
- Maintain accurate filing of documents and forms.
- Report any operational malfunctions in the shops. Core competencies, knowledge and experience are outlined below.
- Educational background and professional experience.
- A university degree in business is preferred.
- Previous sales experience.
Qualifications
Specialist knowledge:
- Strong communication abilities.
- Ability to communicate all information clearly and confidentially.
- Capacity to work towards established targets.
- A customer-focused approach demonstrated through excellent service.
- Ability to work effectively as part of a team.
- A good command of Albanian; English is preferred.
- Familiarity with emerging technologies and trends, together with the ability to use them.
- Good working knowledge of Microsoft office programs.
Business knowledge:
- A sound understanding of the area.
- Knowledge of the telecommunications business.
- Familiarity with the telecommunications market and its applications.
Required documents
Role overview
Purpose of the role: Promote and sell the company’s products and services in accordance with its established policies and guidelines to meet the sales targets it sets.
Responsibilities
Main accountabilities and areas of decision-making:
Achieving results
- Meet the company’s defined quantitative and qualitative objectives.
Customer satisfaction
- Strengthen customer loyalty by delivering an excellent customer experience.
- Market Vodafone products and services in line with commercial priorities.
- Take responsibility for enhancing customers’ experience with the company, including following up on complaints.
- Apply company policies and procedures correctly.
Administrative duties
- Maintain accurate filing of documents and forms.
- Report any operational malfunctions in the shops. Core competencies, knowledge and experience are outlined below.
- Educational background and professional experience.
- A university degree in business is preferred.
- Previous sales experience.
Qualifications
Specialist knowledge:
- Strong communication abilities.
- Ability to communicate all information clearly and confidentially.
- Capacity to work towards established targets.
- A customer-focused approach demonstrated through excellent service.
- Ability to work effectively as part of a team.
- A good command of Albanian; English is preferred.
- Familiarity with emerging technologies and trends, together with the ability to use them.
- Good working knowledge of Microsoft office programs.
Business knowledge:
- A sound understanding of the area.
- Knowledge of the telecommunications business.
- Familiarity with the telecommunications market and its applications.
Required documents
