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The front desk is the first contact point at UNYT that ensures all the interactions between actual and future students, academic staff, administration, partners, and outside services run as smoothly as possible. The Front Desk/ Receptionist role is to provide administrative support across the organization in an efficient manner in accordance with established practices and procedures.

Responsibilities:

• Provide services and support to Students, Academic & Administrative Staff, Visitors and third parties;
• Effectively and efficiently manage the lobby or greeting area of UNYT while maintaining professional standards;
• Assist, coordinate and provide information to the students and academic staff about class schedules, classrooms, degree program required, advisors, event coordination, official administrative forms;
• Record any data with regard to new enrollment process, professors office hours, student absences and stationary order according to the respective forms;
• Update information in the operative systems or files about student's personal contact data;
• Perform other clerical receptionist duties such as phone calls, coordinating meetings between students and professors, filing, photocopying, organize mail/ deliveries.
• Serve as a liaison point between departments regarding maintenance and security.

Key Qualifications:

• Minimum of one (1) year of office and clerical experience in an academic or institutional environment is preferable;
• Proficiency in office management systems and procedures, MS Office;
• Excellent organizational and customer service orientation skills with the ability to multi-task;
• Excellent coordination and management skills;
• Excellent written and verbal communication skills in Albanian and English language;
• Available to work in shifts.

The front desk is the first contact point at UNYT that ensures all the interactions between actual and future students, academic staff, administration, partners, and outside services run as smoothly as possible. The Front Desk/ Receptionist role is to provide administrative support across the organization in an efficient manner in accordance with established practices and procedures.

Responsibilities:

• Provide services and support to Students, Academic & Administrative Staff, Visitors and third parties;
• Effectively and efficiently manage the lobby or greeting area of UNYT while maintaining professional standards;
• Assist, coordinate and provide information to the students and academic staff about class schedules, classrooms, degree program required, advisors, event coordination, official administrative forms;
• Record any data with regard to new enrollment process, professors office hours, student absences and stationary order according to the respective forms;
• Update information in the operative systems or files about student's personal contact data;
• Perform other clerical receptionist duties such as phone calls, coordinating meetings between students and professors, filing, photocopying, organize mail/ deliveries.
• Serve as a liaison point between departments regarding maintenance and security.

Key Qualifications:

• Minimum of one (1) year of office and clerical experience in an academic or institutional environment is preferable;
• Proficiency in office management systems and procedures, MS Office;
• Excellent organizational and customer service orientation skills with the ability to multi-task;
• Excellent coordination and management skills;
• Excellent written and verbal communication skills in Albanian and English language;
• Available to work in shifts.