Working as Guest Support, you will be the voice guests hear first and the person they rely on throughout their stay. You will communicate with clients across different channels, confirm reservations, answer questions and make sure every stay runs without friction.
Your day will mix guest contact with hands-on coordination: managing check-ins and check-outs, keeping reservation and payment records accurate, and working with the internal team on apartment readiness, cleaning and maintenance. When something needs solving, you will be the one who sorts it out quickly and professionally.
This position is based in Pristina and comes with a clear schedule, a competitive package and the chance to develop in a company that invests in its people. staffiX is recruiting for this role on behalf of its client in the Hotel Management Industry.
Working as Guest Support, you will be the voice guests hear first and the person they rely on throughout their stay. You will communicate with clients across different channels, confirm reservations, answer questions and make sure every stay runs without friction.
Your day will mix guest contact with hands-on coordination: managing check-ins and check-outs, keeping reservation and payment records accurate, and working with the internal team on apartment readiness, cleaning and maintenance. When something needs solving, you will be the one who sorts it out quickly and professionally.
This position is based in Pristina and comes with a clear schedule, a competitive package and the chance to develop in a company that invests in its people. staffiX is recruiting for this role on behalf of its client in the Hotel Management Industry.
