Inbound Sales Consultant
ShitjeGjithë Kosovën2 javë më parëFull Time
EST Hours Required
Royal York Property Management is hiring experienced Inbound Sales Consultants in Prishtina & Prizren to speak with property owners who are interested in professional property management services. This role is for someone who can confidently answer inbound inquiries, understand the owner’s needs, explain our services, run professional demo calls on camera, handle objections, and close qualified property owners.
You will be speaking with warm inbound leads - property owners who have already shown interest. Your job is to build trust quickly, explain the value clearly, guide the owner through the next steps, and help them move forward with Royal York Property Management.
After sign-up, you will help ensure the client experience stays organized and professional until the file is ready for the next stage.
What You’ll Do
- Answer inbound inquiries from property owners interested in property management services
- Qualify the owner’s needs, property details, timeline, and level of urgency
- Explain Royal York Property Management’s services clearly and professionally
- Run on-camera demo calls with prospective clients
- Present yourself professionally on video calls with property owners
- Build trust with owners and help them understand the value of professional property management
- Handle objections related to pricing, service, timing, process, and trust
- Close qualified property owners and guide them through the next steps
- Follow up consistently with owners who have not yet moved forward
- Maintain clean CRM records, including notes, tasks, follow-ups, and lead status updates
- Manage multiple active leads and client conversations at the same time
- Identify stalled opportunities, missed follow-ups, owner concerns, and delays
- Coordinate internally to support a smooth client experience
- Escalate issues early when needed and protect the client experience through strong judgment
Requirements
- Bachelor’s degree preferred; required for candidates without strong equivalent sales experience
- 3–5+ years of full-time experience in inbound sales, consultative sales, inside sales, account executive, client acquisition, or high-ticket service sales
- Proven ability to close warm inbound leads over the phone or through video/demo calls
- Comfortable being on camera while running professional demo calls with clients
- Strong English communication skills, both spoken and written