Sherbim ndaj KlientitTiranëSotFull Time
We are looking for a motivated and organized Client Relationship Representative to join us. This role is ideal for someone who enjoys communicating with business clients, managing applications, and making sure every request is handled smoothly and professionally.
Key responsibilities:
- Act as the main contact person for company clients
- Handle applications related to tools, subscriptions, EMIs, and other service requests
- Follow up with emails/requests and ensure timely updates
- Coordinate with the team to process applications and client needs
- Maintain professional relationships with existing and potential clients
- Keep records accurate and organized
- Handle social media platforms efficiently
- Improve and maintain the company's reputation
What we're looking for:
- Strong communication and interpersonal skills
- Good organizational skills and attention to detail
- Ability to handle requests professionally
- A responsible, positive, and client-focused attitude
- Previous experience in client service, customer support, sales support, or administration is a plus
- Experience in web development is also a plus
The job is on-site 09:00 - 17:00 located in Rruga e Thesarit.