Reports to: Restaurant Supervisor / Guest Relations Manager

Location: Libya, Benghazi

Role Purpose:

As guests enter the restaurant, the Hostess serves as their initial contact. The role involves offering a warm reception, overseeing reservations and table allocation, and helping deliver a smooth, pleasant dining experience at the Hotel.

General requirements:

• Be at work punctually, suitably and professionally attired, and prepared 10 minutes before the shift begins.
• Keep a tidy and presentable appearance at all times.
• Have strong communication and interpersonal abilities.
• Interact courteously, warmly, and professionally with both guests and colleagues.
• Comply with every restaurant rule and procedure.
• Take part in planned training sessions and team meetings.
• Show a positive, proactive attitude toward guest service.
• Protect the confidentiality of guest information and restaurant operations.

Main Duties and Responsibilities:

• Offer guests a warm greeting and welcome when they arrive.
• Use the reservation system to manage bookings and waiting lists efficiently.
• Promptly guide guests to their tables and help arrange their seating.
• Hand out menus and advise guests of daily specials or promotions.
• Respond to guest questions and requests courteously and efficiently.
• Work with waiters to support rapid table turnover and an uninterrupted guest flow.
• Keep the hostess station and entrance area orderly and well organized.
• Track guest arrivals and notify the team about potential delays or special requests.
• Help answer telephone calls and record reservations when necessary.
• Assist the restaurant team during peak periods.

Technical competence:

1. Familiarity with restaurant reservation and seating-management software.
2. Fundamental computer skills.
3. Knowledge of English language.
4. Prior experience in this position.

We offer:

• Airplane ticket.
• Accommodation.
• Visa.
• All transfers.
• Food (full board).
• Internet.
• Paid leave – vacation.

Required documents:

• CV in English language.
• Diploma or certificate of acquired education.

Reports to: Restaurant Supervisor / Guest Relations Manager

Location: Libya, Benghazi

Role Purpose:

As guests enter the restaurant, the Hostess serves as their initial contact. The role involves offering a warm reception, overseeing reservations and table allocation, and helping deliver a smooth, pleasant dining experience at the Hotel.

General requirements:

• Be at work punctually, suitably and professionally attired, and prepared 10 minutes before the shift begins.
• Keep a tidy and presentable appearance at all times.
• Have strong communication and interpersonal abilities.
• Interact courteously, warmly, and professionally with both guests and colleagues.
• Comply with every restaurant rule and procedure.
• Take part in planned training sessions and team meetings.
• Show a positive, proactive attitude toward guest service.
• Protect the confidentiality of guest information and restaurant operations.

Main Duties and Responsibilities:

• Offer guests a warm greeting and welcome when they arrive.
• Use the reservation system to manage bookings and waiting lists efficiently.
• Promptly guide guests to their tables and help arrange their seating.
• Hand out menus and advise guests of daily specials or promotions.
• Respond to guest questions and requests courteously and efficiently.
• Work with waiters to support rapid table turnover and an uninterrupted guest flow.
• Keep the hostess station and entrance area orderly and well organized.
• Track guest arrivals and notify the team about potential delays or special requests.
• Help answer telephone calls and record reservations when necessary.
• Assist the restaurant team during peak periods.

Technical competence:

1. Familiarity with restaurant reservation and seating-management software.
2. Fundamental computer skills.
3. Knowledge of English language.
4. Prior experience in this position.

We offer:

• Airplane ticket.
• Accommodation.
• Visa.
• All transfers.
• Food (full board).
• Internet.
• Paid leave – vacation.

Required documents:

• CV in English language.
• Diploma or certificate of acquired education.