Event & Sales Coordinator
ShitjeTiranë1 javë më parëFull Time
Description
MK Hotel Tirana seeks an enthusiastic, outgoing professional with a strong focus on results to join its team as an Event & Sales Coordinator.
This opportunity is suited to someone with outstanding organizational abilities, enthusiasm for hospitality, sales and event management, and the capacity to establish lasting client relationships.
Responsibilities
- Oversee the planning, organization and delivery of events hosted at the hotel.
- Establish clients' needs through direct communication and develop tailored offers.
- Draft, present and negotiate commercial proposals, managing each stage through to the final contract.
- Oversee event budgets and track expenditure.
- Work with hotel departments, suppliers and external partners to keep events running smoothly.
- Build and sustain relationships with current and prospective clients while seeking new business opportunities.
- Track contract negotiations, approvals and signatures, including agreed commercial conditions and payment deadlines.
- Partner with the Marketing team to publicize the hotel's event spaces and packages.
- Act as the hotel's representative at trade fairs, exhibitions and other business gatherings.
- Liaise closely with the Facility Management (FM) team on event spaces, bookings, and technical and logistical needs.
- Produce regular reports covering sales results, completed events and revenue.
- Keep the client database, offers, contracts and reservations organized and up to date.
- Enter client details into the Umnify platform and maintain their accuracy.
- Track client satisfaction and uphold the company's internal policies and procedures.
Qualifications
- Hold a Bachelor's degree in Economics, Marketing, Business Management, Tourism or a related discipline.
- Bring prior experience in sales, event management, hospitality or customer service.
- Demonstrate excellent English proficiency; additional language skills are an advantage.
- Have a good working knowledge of Microsoft Office and be able to use digital platforms and Customer Relationship Management (CRM) systems.
- Be available to participate in events, business meetings and promotional activities.
Skills & Capabilities
- Communicate, present and negotiate to a high standard.
- Demonstrate persuasive sales abilities and a clear commitment to achieving results.
- Organize and coordinate work effectively, paying close attention to detail.
- Develop commercial proposals and oversee contract follow-up.
- Build strong relationships and manage clients effectively.