Sales Coordinator
ShitjeTiranë5 ditë më parëFull Time
Overview
Maritim Hotel Plaza Tirana seeks a well-organised, customer-oriented Sales Coordinator for its Sales & Marketing team.
Location: Tirana, Albania
Employment type: Full-time
Responsibilities
Role overview
In the Sales Coordinator role, you will assist the sales team with daily activities and ensure that each client request, quotation, and reservation is processed promptly, precisely, and in line with five-star standards.
Main responsibilities
- Handle requests from corporate, group, and event customers, preparing quotations, proposals, and contracts.
- Maintain accurate, current client profiles, sales-database information, and booking documentation.
- Work closely with Reservations, Events, Front Office, and Food & Beverage to fulfil client needs.
- Monitor group reservations, due dates, deposits, and payments.
- Produce sales reports, presentations, and correspondence for the sales department.
- Support site inspections, customer visits, trade fairs, and promotional activities.
Qualifications
Candidate profile
- A Bachelor's degree in Hospitality, Tourism, Business, or another relevant discipline.
- 1–2 years of background in hotel sales, reservations, or front office operations; experience at a luxury or international hotel is considered beneficial.
- Written and spoken fluency in English and Albanian; another language, including Italian or German, is an asset.
- Strong MS Office skills; familiarity with Opera PMS or a comparable hotel system is an advantage.
- Outstanding communication and organisational abilities, combined with close attention to detail.
- A positive, professional approach and capacity to meet deadlines.