Role Summary

Support the operation and maintenance of business applications by managing deployments, monitoring systems and processes, administering forms and teams, and resolving application-related issues.

Tasks

• Execute and validate test (Kons) and production deployments.
• Monitor production systems, logs, background jobs, and workflows.
• Create and maintain e-forms.
• Manage teams and access within application.
• Handle distribution list creation and updates.
• User creation and list maintenance.
• Provide application support, troubleshooting, and issue resolution.
• Coordinate with technical and business stakeholders to ensure smooth operations.

Requirements

• Experience in application support, deployments, or operations.
• Jira user experience preferred.
• Strong troubleshooting and analytical skills.
• Ability to work independently in a support environment.
• German language skills are a strong advantage.
• Business English.
• Bachelor’s degree in Information Technology (IT) or a related field.
• Experience in an ASD or similar support role is preferred.

Role Summary

Support the operation and maintenance of business applications by managing deployments, monitoring systems and processes, administering forms and teams, and resolving application-related issues.

Tasks

• Execute and validate test (Kons) and production deployments.
• Monitor production systems, logs, background jobs, and workflows.
• Create and maintain e-forms.
• Manage teams and access within application.
• Handle distribution list creation and updates.
• User creation and list maintenance.
• Provide application support, troubleshooting, and issue resolution.
• Coordinate with technical and business stakeholders to ensure smooth operations.

Requirements

• Experience in application support, deployments, or operations.
• Jira user experience preferred.
• Strong troubleshooting and analytical skills.
• Ability to work independently in a support environment.
• German language skills are a strong advantage.
• Business English.
• Bachelor’s degree in Information Technology (IT) or a related field.
• Experience in an ASD or similar support role is preferred.