Langford Staffing | Remote (Ontario / Eastern Time business hours) | Full-time
About Langford Staffing
Langford Staffing is a growing recruitment and workforce-services company supporting businesses with hiring, onboarding, employee administration, and workforce management. We are strengthening our internal HR function to provide employees and managers with consistent support across onboarding, training, performance, leave administration, employee relations, and offboarding.
About the Role
Langford Staffing is hiring a Senior HR Generalist to manage day-to-day HR operations while leading company-wide onboarding and employee training.
This person must be outgoing, confident, and comfortable speaking with employees and managers throughout the day — leading live onboarding sessions, explaining policies, encouraging participation, assessing understanding, and providing retraining when procedures are not being followed.
A major part of the role involves building and improving structured training modules: turning policies, procedures, and company standards into clear presentations, facilitator guides, quizzes, scenarios, checklists, and readiness assessments. You must also be comfortable using AI tools to research, organize, draft, and update training content — while applying your own judgment, fact-checking material, protecting confidential information, and ensuring accuracy.
The role also includes employee relations, performance documentation, probation tracking, attendance, leaves, employee records, and offboarding.
This is not an HR Coordinator position. We are looking for an experienced generalist who can independently manage routine HR matters, build effective training programs, support managers, and recognize when an issue requires escalation.
Key Responsibilities
Training & Onboarding
Deliver new-hire orientation and foundational company training
Build training modules from company policies, procedures, systems, and workplace standards
Use AI tools to support training development, research, content organization, assessment creation, and material updates
Review and validate all AI-assisted content before use
Keep training sessions engaging, interactive, and easy to understand
Assess whether new employees are ready to move into role-specific training
Update training materials when policies, systems, or business processes change
Provide retraining when employees are not following established procedures
Employee Relations & Performance
Determine whether an issue stems from insufficient training, unclear expectations, poor performance, or misconduct
Document coaching, retraining, warnings, required improvements, and follow-up
Support managers with employee relations, performance concerns, coaching, and documentation
Escalate serious, sensitive, legal, medical, or high-risk matters appropriately
HR Operations
Manage onboarding, employee changes, probation tracking, and offboarding
Maintain complete and confidential employee records
Administer vacation, sick leave, attendance, and other approved leaves
Answer employee questions about policies, procedures, attendance, and expectations
Maintain HR policies, templates, handbooks, and standard documentation
Prepare reports on onboarding, training, attendance, leaves, probation, turnover, and employee relations
Coordinate with recruitment, payroll, operations, and department managers
Education and Experience Requirements
Bachelor’s degree in Human Resources, Industrial Psychology, Business Administration, Organizational Development, Labour Relations, or a related field
Minimum 5 years of progressive HR experience (6–8+ years of broad HR experience strongly preferred)
At least 2 years delivering onboarding, policy training, process training, or corrective retraining
Direct experience building structured training modules from the beginning
Experience creating presentations, facilitator guides, assessments, quizzes, scenarios, and checklists
Practical experience using AI tools for training development, research, drafting, or content improvement
Ability to review AI-generated material for accuracy, tone, confidentiality, and policy alignment
Experience in a broad HR Generalist, HR Advisor, HR Business Partner, or comparable role
Strong experience with onboarding, offboarding, employee records, attendance, leaves, and probation tracking
Experience supporting employee relations, coaching, warnings, and performance concerns
Strong written and spoken English
Confident, outgoing, engaging communication style with strong live facilitation and presentation skills
Strong organization, judgment, discretion, and documentation skills
Ability to work full-time during Ontario / Eastern Time business hours
Reliable computer equipment, high-speed internet, headset, webcam, and a professional remote workspace
Previous experience supporting North American companies strongly preferred
Preferred Experience
Staffing or recruitment, professional services, technology or SaaS, business-process outsourcing
Remote or distributed workforces
Learning and development, adult-learning principles
Performance management, policy and compliance training
HRIS or learning-management systems
AI-assisted course or training-content development
Building HR and training processes in a growing company
The Person We Are Looking For
You are outgoing, approachable, and comfortable leading a room, even virtually. You know how to turn detailed policies into practical training employees can understand, remember, and apply — asking questions, using realistic scenarios, confirming understanding, and adjusting when someone is struggling.
You are comfortable using AI to work faster, but you do not rely on it blindly: you review content, correct mistakes, and protect confidential information.
You are comfortable having direct conversations when expectations are not being met, and you can distinguish between an employee who needs more training and one who understands the expectations but is choosing not to follow them.
What Success Looks Like
New employees receive consistent and engaging onboarding
Training modules are clear, accurate, current, and professionally organized
Employees understand company policies, systems, and workplace expectations
New hires are properly assessed before role-specific training
AI is used responsibly to improve training quality, speed, and consistency
Retraining is documented and followed by measurable improvement
Managers receive practical and timely HR support
Employee records, leaves, attendance, and probation dates remain accurate
Performance and employee-relations matters are handled consistently
Offboarding is completed securely and on time
Recurring issues lead to stronger training and clearer processes
Senior HR Generalist
Langford Staffing | Remote (Ontario / Eastern Time business hours) | Full-time
About Langford Staffing
Langford Staffing is a growing recruitment and workforce-services company supporting businesses with hiring, onboarding, employee administration, and workforce management. We are strengthening our internal HR function to provide employees and managers with consistent support across onboarding, training, performance, leave administration, employee relations, and offboarding.
About the Role
Langford Staffing is hiring a Senior HR Generalist to manage day-to-day HR operations while leading company-wide onboarding and employee training.
This person must be outgoing, confident, and comfortable speaking with employees and managers throughout the day — leading live onboarding sessions, explaining policies, encouraging participation, assessing understanding, and providing retraining when procedures are not being followed.
A major part of the role involves building and improving structured training modules: turning policies, procedures, and company standards into clear presentations, facilitator guides, quizzes, scenarios, checklists, and readiness assessments. You must also be comfortable using AI tools to research, organize, draft, and update training content — while applying your own judgment, fact-checking material, protecting confidential information, and ensuring accuracy.
The role also includes employee relations, performance documentation, probation tracking, attendance, leaves, employee records, and offboarding.
This is not an HR Coordinator position. We are looking for an experienced generalist who can independently manage routine HR matters, build effective training programs, support managers, and recognize when an issue requires escalation.
Key Responsibilities
Training & Onboarding
Deliver new-hire orientation and foundational company training
Build training modules from company policies, procedures, systems, and workplace standards
Use AI tools to support training development, research, content organization, assessment creation, and material updates
Review and validate all AI-assisted content before use
Keep training sessions engaging, interactive, and easy to understand
Assess whether new employees are ready to move into role-specific training
Update training materials when policies, systems, or business processes change
Provide retraining when employees are not following established procedures
Employee Relations & Performance
Determine whether an issue stems from insufficient training, unclear expectations, poor performance, or misconduct
Document coaching, retraining, warnings, required improvements, and follow-up
Support managers with employee relations, performance concerns, coaching, and documentation
Escalate serious, sensitive, legal, medical, or high-risk matters appropriately
HR Operations
Manage onboarding, employee changes, probation tracking, and offboarding
Maintain complete and confidential employee records
Administer vacation, sick leave, attendance, and other approved leaves
Answer employee questions about policies, procedures, attendance, and expectations
Maintain HR policies, templates, handbooks, and standard documentation
Prepare reports on onboarding, training, attendance, leaves, probation, turnover, and employee relations
Coordinate with recruitment, payroll, operations, and department managers
Education and Experience Requirements
Bachelor’s degree in Human Resources, Industrial Psychology, Business Administration, Organizational Development, Labour Relations, or a related field
Minimum 5 years of progressive HR experience (6–8+ years of broad HR experience strongly preferred)
At least 2 years delivering onboarding, policy training, process training, or corrective retraining
Direct experience building structured training modules from the beginning
Experience creating presentations, facilitator guides, assessments, quizzes, scenarios, and checklists
Practical experience using AI tools for training development, research, drafting, or content improvement
Ability to review AI-generated material for accuracy, tone, confidentiality, and policy alignment
Experience in a broad HR Generalist, HR Advisor, HR Business Partner, or comparable role
Strong experience with onboarding, offboarding, employee records, attendance, leaves, and probation tracking
Experience supporting employee relations, coaching, warnings, and performance concerns
Strong written and spoken English
Confident, outgoing, engaging communication style with strong live facilitation and presentation skills
Strong organization, judgment, discretion, and documentation skills
Ability to work full-time during Ontario / Eastern Time business hours
Reliable computer equipment, high-speed internet, headset, webcam, and a professional remote workspace
Previous experience supporting North American companies strongly preferred
Preferred Experience
Staffing or recruitment, professional services, technology or SaaS, business-process outsourcing
Remote or distributed workforces
Learning and development, adult-learning principles
Performance management, policy and compliance training
HRIS or learning-management systems
AI-assisted course or training-content development
Building HR and training processes in a growing company
The Person We Are Looking For
You are outgoing, approachable, and comfortable leading a room, even virtually. You know how to turn detailed policies into practical training employees can understand, remember, and apply — asking questions, using realistic scenarios, confirming understanding, and adjusting when someone is struggling.
You are comfortable using AI to work faster, but you do not rely on it blindly: you review content, correct mistakes, and protect confidential information.
You are comfortable having direct conversations when expectations are not being met, and you can distinguish between an employee who needs more training and one who understands the expectations but is choosing not to follow them.
What Success Looks Like
New employees receive consistent and engaging onboarding
Training modules are clear, accurate, current, and professionally organized
Employees understand company policies, systems, and workplace expectations
New hires are properly assessed before role-specific training
AI is used responsibly to improve training quality, speed, and consistency
Retraining is documented and followed by measurable improvement
Managers receive practical and timely HR support
Employee records, leaves, attendance, and probation dates remain accurate
Performance and employee-relations matters are handled consistently
Offboarding is completed securely and on time
Recurring issues lead to stronger training and clearer processes
