Role Overview
We are looking for a proactive Dispatching and Tracking Specialist with a meticulous approach to join our dynamic team. The successful candidate will bring excellent organizational abilities, a background in logistics or dispatching, and the ability to track and manage schedules efficiently.
Key Responsibilities
- Arrange and schedule shipments, deliveries, or services according to customer needs.
- Track the progress of shipments or services to support on-time delivery and customer satisfaction.
- Keep drivers, service providers, and customers informed through clear communication, addressing any problems that arise.
- Maintain accurate shipment and service records using tracking software and systems.
- Improve routes and schedules to increase efficiency while reducing costs.
- Respond to customer questions and complaints promptly and professionally.
- Work with other departments to keep operations and customer service running smoothly.
Qualifications
- Demonstrated experience in dispatching, logistics coordination, or a similar area.
- Excellent organizational abilities and a careful eye for detail.
- Strong interpersonal abilities and clear, effective communication skills.
- Competence with dispatching software or tracking systems, including tools such as GPS tracking and route optimization software.
- Ability to manage priorities effectively and work without close supervision.
- Familiarity with transportation regulations and compliance is preferred.
- A college diploma or equivalent is required; further qualifications in logistics or supply chain management are an advantage.
Required Documents
Compensation and Benefits:
- Competitive pay aligned with experience, with commission-based compensation.
- The salary range is 1200$-2000$.
Role Overview
We are looking for a proactive Dispatching and Tracking Specialist with a meticulous approach to join our dynamic team. The successful candidate will bring excellent organizational abilities, a background in logistics or dispatching, and the ability to track and manage schedules efficiently.
Key Responsibilities
- Arrange and schedule shipments, deliveries, or services according to customer needs.
- Track the progress of shipments or services to support on-time delivery and customer satisfaction.
- Keep drivers, service providers, and customers informed through clear communication, addressing any problems that arise.
- Maintain accurate shipment and service records using tracking software and systems.
- Improve routes and schedules to increase efficiency while reducing costs.
- Respond to customer questions and complaints promptly and professionally.
- Work with other departments to keep operations and customer service running smoothly.
Qualifications
- Demonstrated experience in dispatching, logistics coordination, or a similar area.
- Excellent organizational abilities and a careful eye for detail.
- Strong interpersonal abilities and clear, effective communication skills.
- Competence with dispatching software or tracking systems, including tools such as GPS tracking and route optimization software.
- Ability to manage priorities effectively and work without close supervision.
- Familiarity with transportation regulations and compliance is preferred.
- A college diploma or equivalent is required; further qualifications in logistics or supply chain management are an advantage.
Required Documents
Compensation and Benefits:
- Competitive pay aligned with experience, with commission-based compensation.
- The salary range is 1200$-2000$.
