As the Client Manager, Group Benefits - Premier Accounts, you will be the main contact for our Premier Account (mid market) client relationships. This role is directly accountable for client retention, satisfaction, and enhancing the client experience. You will be responsible for persistence, growth, and profitability of your book of business through relationship development with clients, brokers, and key internal stakeholders. client management and negotiation skills are essential for this role.

You are

• Well versed on consultative selling skills, negotiation skills, and the ability to influence and persuade
• Comfortable with virtual communication, presentation, consultative selling, and relationship building
• A team player with ability to build relationships and effectively interact both internally and externally with individuals at all levels of the organization and customer orientation
• Able to collaborate across internal teams including collaborative selling.
• Strategic and critical thinking and basic math skills
• Open to change and new ways of working, specifically including the ability to execute new strategies/tactics to drive results
• Able to exercise sound judgment and manage conflict
• Able to exude confidence and demonstrate optimism and positive attitude
• Advanced in organizational and time management skill

You will

• Assume overall responsibility for management of clients (100-1999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved
• Oversight of the account, building strong relationships with clients and brokers/consultants
• Work closely with internal partners to gain buy-in for the account management strategy and position
• Strategically manage the lifecycle of a client to drive the right solutions to their benefit needs

As the Client Manager, Group Benefits - Premier Accounts, you will be the main contact for our Premier Account (mid market) client relationships. This role is directly accountable for client retention, satisfaction, and enhancing the client experience. You will be responsible for persistence, growth, and profitability of your book of business through relationship development with clients, brokers, and key internal stakeholders. client management and negotiation skills are essential for this role.

You are

• Well versed on consultative selling skills, negotiation skills, and the ability to influence and persuade
• Comfortable with virtual communication, presentation, consultative selling, and relationship building
• A team player with ability to build relationships and effectively interact both internally and externally with individuals at all levels of the organization and customer orientation
• Able to collaborate across internal teams including collaborative selling.
• Strategic and critical thinking and basic math skills
• Open to change and new ways of working, specifically including the ability to execute new strategies/tactics to drive results
• Able to exercise sound judgment and manage conflict
• Able to exude confidence and demonstrate optimism and positive attitude
• Advanced in organizational and time management skill

You will

• Assume overall responsibility for management of clients (100-1999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved
• Oversight of the account, building strong relationships with clients and brokers/consultants
• Work closely with internal partners to gain buy-in for the account management strategy and position
• Strategically manage the lifecycle of a client to drive the right solutions to their benefit needs