Join One of the World's Leading Hospitality Brands
At Courtyard by Marriott, we believe that great guest experiences start with great people. We are looking for an experienced and motivated Floor Supervisor to help lead our Housekeeping team and ensure our guests enjoy a clean, comfortable, and welcoming stay.
If you are passionate about hospitality, have an eye for detail, and enjoy leading teams, we would love to hear from you.
Your Role
As a Floor Supervisor, you will oversee the daily housekeeping operations on assigned floors, ensuring that guest rooms, corridors, and public areas meet Marriott's quality and cleanliness standards.
You will serve as a key link between Housekeeping, Front Office, Engineering, and Laundry teams to ensure smooth day-to-day hotel operations and an exceptional guest experience.
Key Responsibilities
- Supervise and coordinate daily housekeeping activities on assigned floors
- Assign and monitor room attendants' daily tasks and performance
- Inspect guest rooms, corridors, and public areas to ensure quality standards are met
- Coordinate room readiness with Front Office, including arrivals, departures, VIP guests, and special requests
- Ensure rooms are properly maintained and report maintenance issues when required
- Support the preparation and inspection of VIP rooms
- Monitor housekeeping supplies, linen inventory, and equipment usage
- Ensure compliance with hygiene, safety, and Marriott service standards
- Train, coach, and support housekeeping team members
- Assist with guest requests and resolve housekeeping-related concerns professionally
- Prepare operational reports, shift handovers, and housekeeping documentation
- Coordinate with Laundry and Engineering departments to ensure efficient operations
- Promote teamwork, professionalism, and a positive working environment
What We're Looking For
- Minimum 3 years of Housekeeping experience in a hotel environment
- Previous supervisory experience is highly preferred
- Good command of English (spoken and written)
- Experience with Opera PMS or similar hotel management systems
- Strong leadership and organizational skills
- Excellent attention to detail
- Customer-focused mindset and passion for hospitality
- Ability to work efficiently in a fast-paced environment
- Strong communication and problem-solving skills
What We Offer
- Opportunity to work for Marriott International, one of the world's most recognized hospitality brands
- Professional and supportive work environment
- Continuous training and development opportunities
- Career growth within Marriott properties worldwide
- Competitive compensation package
- Employee discounts and Marriott associate benefits
- A team culture built on respect, excellence, and hospitality
Ready to Join Us?
If you are ready to take the next step in your hospitality career and become part of the Marriott family, we encourage you to apply today.
We look forward to meeting you.