The Training Center Coordinator will be responsible for the overall coordination and development of C-DATA's training activities, with a strong focus on sales, business development, recruitment, and operational management.
The role combines administrative coordination with a proactive, results-oriented approach to increasing course enrollments, developing partnerships, attracting individual and corporate clients, and expanding C-DATA's presence in the professional training market.
The Training Center Coordinator will report to the designated supervisor or management representative of C-DATA/CIT and will work closely with trainers, administrative staff, marketing personnel, and other relevant institutional departments.
Key Responsibilities
1. Sales and Recruitment
Actively promote C-DATA's training programs to prospective participants through direct communication, outreach activities, and promotional initiatives.
Identify, contact, and engage potential students, professionals, graduates, and other target audiences.
Manage prospective participants throughout the enrollment process, from initial inquiry to registration and payment confirmation.
Follow up with interested candidates to convert inquiries into confirmed enrollments.
Maintain an organized database of prospective students and monitor the progress of recruitment activities.
2. Business Development and Partnerships
Identify and develop new business opportunities for C-DATA's training programs.
Establish and maintain relationships with companies, educational institutions, professional organizations, and other potential partners.
Identify corporate training needs and develop proposals for customized training programs.
Contact potential corporate clients, present training solutions, and follow up on commercial opportunities.
Support the negotiation and development of long-term partnerships that contribute to C-DATA's growth and sustainability.
Monitor market trends and identify opportunities for new training programs and services.
3. Training Program Coordination
Coordinate the planning and implementation of training programs, including schedules, trainers, participants, venues, and learning resources.
Communicate with trainers and participants to ensure the smooth delivery of training activities.
Monitor registrations, attendance, course completion, and participant satisfaction.
Ensure that relevant administrative records and training documentation are properly maintained.
Coordinate the preparation and distribution of course materials, certificates, and participant communications, as applicable.
Identify operational issues and propose practical solutions to improve the participant.
4. Administrative and Institutional Coordination
Coordinate day-to-day administrative activities related to the operation of the training center.
Ensure timely and professional communication with participants, trainers, partners, and other stakeholders.
Maintain accurate records and ensure the confidentiality of participant and institutional information.
Coordinate with relevant CIT departments on administrative, financial, marketing, and operational matters.
Perform other related duties consistent with the position and the development objectives of C-DATA.
Required Qualifications and Experience
Bachelor's degree is required.
At least 2–3 years of relevant professional experience in sales, business development, customer relations, training coordination, or a similar role.
Demonstrated ability to identify potential clients, promote services, and convert inquiries into sales or registrations.
Experience in customer acquisition, lead generation, follow-up, and relationship management.
Excellent communication, negotiation, and presentation skills.
Very good command of English and Albanian, both written and spoken.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Experience using CRM systems or other tools for managing leads, customer information, and sales activities.
Strong organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
A proactive, target-oriented approach and the ability to work independently as well as within a team.
Preferred Qualifications and Experience
Previous experience in a training center, educational institution, professional development organization, or similar environment.
Experience in B2B sales and corporate training services.
Experience developing partnerships with companies and educational institutions.
Familiarity with digital marketing, social media promotion, and online lead-generation channels.
Knowledge of professional certification programs and continuing professional development.
Experience preparing commercial proposals, monitoring sales performance, and working toward measurable targets.
Training Center Coordinator
The Training Center Coordinator will be responsible for the overall coordination and development of C-DATA's training activities, with a strong focus on sales, business development, recruitment, and operational management.
The role combines administrative coordination with a proactive, results-oriented approach to increasing course enrollments, developing partnerships, attracting individual and corporate clients, and expanding C-DATA's presence in the professional training market.
The Training Center Coordinator will report to the designated supervisor or management representative of C-DATA/CIT and will work closely with trainers, administrative staff, marketing personnel, and other relevant institutional departments.
Key Responsibilities
1. Sales and Recruitment
Actively promote C-DATA's training programs to prospective participants through direct communication, outreach activities, and promotional initiatives.
Identify, contact, and engage potential students, professionals, graduates, and other target audiences.
Manage prospective participants throughout the enrollment process, from initial inquiry to registration and payment confirmation.
Follow up with interested candidates to convert inquiries into confirmed enrollments.
Maintain an organized database of prospective students and monitor the progress of recruitment activities.
2. Business Development and Partnerships
Identify and develop new business opportunities for C-DATA's training programs.
Establish and maintain relationships with companies, educational institutions, professional organizations, and other potential partners.
Identify corporate training needs and develop proposals for customized training programs.
Contact potential corporate clients, present training solutions, and follow up on commercial opportunities.
Support the negotiation and development of long-term partnerships that contribute to C-DATA's growth and sustainability.
Monitor market trends and identify opportunities for new training programs and services.
3. Training Program Coordination
Coordinate the planning and implementation of training programs, including schedules, trainers, participants, venues, and learning resources.
Communicate with trainers and participants to ensure the smooth delivery of training activities.
Monitor registrations, attendance, course completion, and participant satisfaction.
Ensure that relevant administrative records and training documentation are properly maintained.
Coordinate the preparation and distribution of course materials, certificates, and participant communications, as applicable.
Identify operational issues and propose practical solutions to improve the participant.
4. Administrative and Institutional Coordination
Coordinate day-to-day administrative activities related to the operation of the training center.
Ensure timely and professional communication with participants, trainers, partners, and other stakeholders.
Maintain accurate records and ensure the confidentiality of participant and institutional information.
Coordinate with relevant CIT departments on administrative, financial, marketing, and operational matters.
Perform other related duties consistent with the position and the development objectives of C-DATA.
Required Qualifications and Experience
Bachelor's degree is required.
At least 2–3 years of relevant professional experience in sales, business development, customer relations, training coordination, or a similar role.
Demonstrated ability to identify potential clients, promote services, and convert inquiries into sales or registrations.
Experience in customer acquisition, lead generation, follow-up, and relationship management.
Excellent communication, negotiation, and presentation skills.
Very good command of English and Albanian, both written and spoken.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Experience using CRM systems or other tools for managing leads, customer information, and sales activities.
Strong organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
A proactive, target-oriented approach and the ability to work independently as well as within a team.
Preferred Qualifications and Experience
Previous experience in a training center, educational institution, professional development organization, or similar environment.
Experience in B2B sales and corporate training services.
Experience developing partnerships with companies and educational institutions.
Familiarity with digital marketing, social media promotion, and online lead-generation channels.
Knowledge of professional certification programs and continuing professional development.
Experience preparing commercial proposals, monitoring sales performance, and working toward measurable targets.
Punët e Kompanisë Canadian Institute of Technology - CIT (1)
