Property Manager
ZION is a locally established property management firm serving workforce housing throughout New York City. As owner-operators, the company applies an ownership mindset to each building, prioritizing long-term asset protection, reliable cash flow, and tenant support. Its team is committed to practical management, robust compliance, and transparent communication in every operational area.
Position Overview
The Property Manager will be central to the daily management of ZION’s NYC portfolio. This full-time, on-site role is located in Prishtina and operates from 14:00 to 22:00. The role supports excellent resident service, effective coordination among teams, and streamlined administrative assistance for property managers.
This full-time opportunity suits an organized, proactive, detail-focused person who performs well in a fast-moving setting and is dedicated to quality and consistency.
Main Responsibilities:
- Resident and customer assistance
- Act as the primary contact for tenant questions received by phone and email.
- Respond to residents’ inquiries, concerns, and maintenance needs quickly and professionally.
- Help clients resolve issues through troubleshooting and share correct information about property services.
- Promote strong customer satisfaction through polite, clear communication.
- Administrative and operational assistance
- Help property managers complete daily administrative work.
- Arrange and maintain electronic and paper records so they remain accurate and easy to access.
- Create thorough documents, reports, and apartment-rental listings.
- Support the scheduling of inspections, maintenance appointments, and vendor visits.
- Ensure the reception area and shared office spaces remain tidy and professional.
- Teamwork and process enhancement
- Work with property management, maintenance, and accounting teams to maintain smooth communication.
- Help introduce and refine internal procedures, reporting resources, and customer-service systems.
- Support efficient and cost-conscious operations across the portfolio.
Qualifications:
- Basic computer skills, including familiarity with spreadsheets and word-processing programs.
- Strong written and verbal communication skills in English.
- Customer service or administrative experience is preferred but not mandatory.
- Excellent skills in organization, multitasking, and problem-solving.
- A positive approach, solid work ethic, and close attention to detail.
Why ZION:
ZION is not simply a property management company; it is an operator that values its properties and residents. The company is guided by transparency, accountability, and ownership pride. Team members contribute to a mission-oriented organization working to improve property-management standards across New York City.
