VACANCY ANNOUNCEMENT
Tirana Bank is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well-positioned in the market, offering a wide range of products and services that respond well to the demands of its customers. Tirana Bank has 36 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the front-runner in innovative banking solutions in Albania.
BALFIN Group is one of the most successful investment groups in the Western Balkans. Established in 1993, the Group today operates across Austria, Albania, Kosovo, Bosnia and Herzegovina, Croatia, North Macedonia, Switzerland, Montenegro, the Netherlands, Canada, and the United States of America. Its diversified portfolio spans multiple sectors, including banking, real estate development, wholesale and retail, asset management, tourism, logistics, education, and entertainment. With a workforce of approximately 5,500 professionals, BALFIN Group continues to grow steadily, guided by strong business ethics, financial stability, innovation, and a long-term commitment to community impact through Mane Foundation.
We are seeking to welcome a candidate in the Project Manager (Temporary Contract 6-months), Band 4T position to join our Digital Transformation Office reporting directly to the Head of Department.
A Project Manager leads and manages the end-to-end delivery of digital projects within the Lending domain, from initiation through implementation and release. This high-impact role involves overseeing digital solutions related to loan origination(personal,mortgage lending, consumer financing), credit assessment, customer-facing lending journeys etc.
Will engage with cross-functional teams including digital product development, engineering, business units, risk management, compliance, operations, and quality assurance to ensure the successful execution of lending-related initiatives. Using strong stakeholder management and communication skills, you will align project objectives with business priorities, regulatory requirements, and customer experience goals across the retail lending ecosystem.
Main Responsibilities:
- Serve as Project Manager for retail lending digital initiatives, including loan origination systems, credit decisioning platforms and digital customer facing lending journeys.
- Create and manage detailed project plans, ensuring timely and successful implementation of lending solutions.
- Establish and control project constraints and scope, managing the end-to-end delivery of retail lending digital products and services.
- Manage project scope, timelines, dependencies, budgets, and risks while maintaining compliance with regulatory and internal governance requirements.
- Take ownership of identifying, assessing, and resolving project risks and issues, ensuring their timely escalation and resolution.
- Align project objectives with strategic business goals related to retail lending growth, portfolio quality, customer experience, and operational efficiency.
- Facilitate coordination between technical teams and business owners to ensure business requirements are translated effectively into digital solutions.
- Provide executive-level reporting on project status, budget utilization, risks, dependencies, and mitigation strategies.
- Monitor the progress of project team members across different functional areas and provide support to help them achieve delivery objectives.
- Responsible for tracking project budgets and overseeing invoice processing related to project activities.
- Promote and ensure the adoption of Agile principles and practices across project teams.
- Coach and mentor teams on Agile processes and best practices, fostering continuous improvement
- and Agile maturity.
- Define, implement, and enforce agile project management and delivery best practices.
- Manage communication and information-sharing processes across stakeholders, ensuring transparency and alignment.
- Collaborate with product managers, business analysts, developers, QA teams, risk specialists, operations teams, and external vendors to define, plan, prioritize, and deliver lending solutions
Requirements
- University Degree in Computer Sciences/Business Informatics or related studies.
- 2+ years of experience as a project manager in a software development environment with a preference including experience with Agile methodologies (Scrum, Kanban, etc).
- Minimum 1+ years of experience as a Project Manager with exposure to lending related projects.
- Good understanding of payment technologies, card transaction flows, and regulatory requirements (PCI DSS, etc).
- Understanding of software development and associated technologies. You don’t need to have experience as a software developer, but you need to know enough to follow technical discussions and bridge communications between product managers and developers.
- Ability to collaborate effectively with diverse functional groups and employees at all levels.
- Strong attention to detail, analytical and problem-solving skills.
- Excellent written and oral communication skills, including the ability to present ideas clearly and effectively to teams and stakeholders.
- Well organized, highly motivated, process-driven, and results-oriented with the ability to prioritize and collaborate in a multi-tasking environment.
- Commitment to doing what it takes to meet project milestones.
- Quick learner, able to work independently with limited supervision.
- Team player – positive, committed, and selfless, willing to pitch in and help others when needed.
- Competences with various Agile methods, frameworks and tools and strong practical experience with those methods
