Teknologji Informacioni (IT)Prishtinë1 javë më parëFull Time
Product Manager - Mobile
Location: Pristina, Pristina, Kosovo
Working hours: Full-time
Employment contract: Permanent
About the Company
Why choose Babble?
Babble is a growth business driven by Customer Experience. Acting as a Trusted Advisor for cloud-based technologies, we help businesses access the best solutions available from leading providers worldwide.
Our specialist areas include:
Solutions for Microsoft Modern Work
Services in Cybersecurity
Solutions for Contact Centre Technology
Services covering Mobile Solutions
Solutions for Communications & Connectivity
Although we serve thousands of customers, much of our potential remains untapped. Many customers use only one or two of our technologies, creating a substantial opportunity to introduce the rest of our market-leading portfolio.
Become part of our journey as we work together towards outstanding results.
About Babble: a leading UK provider of cloud solutions.
About the Role
Become part of our dynamic team in the CX Product Manager Role!
Does mobile technology excite you, and do you enjoy an innovative workplace that moves quickly? Babble aims to become its customers’ most trusted advisor for cloud-based technologies. We are seeking enthusiastic, talented people to strengthen our dynamic team, and this opportunity could be an excellent fit.
What does the position involve?
We need a driven Junior Product Manager (Mobile) with a keen eye for detail to help develop and advance our Mobile portfolio. The position suits someone at an early stage of a product management career with an enthusiasm for mobile technologies, including 4G/5G connectivity, business mobile tariffs, devices, eSIM, IoT and mobile device management.
Products will reach customers through every Babble sales channel, after which you will oversee and track their ongoing performance. Success requires collaboration within virtual teams and the ability to influence important stakeholders throughout the business.
Working alongside senior product managers, operations, sales and partners, you will help deliver products that enable Babble customers to stay connected, productive and secure while mobile. The position involves both internal and external engagement, with support for the sales community forming an essential responsibility.
Vendor relationships are also part of the remit. You will play an important role in keeping relationships aligned with mobile network operators, device manufacturers and other vendors supporting this product area. Responsibilities and expected deliverables:
Continually work to make the product and services portfolio straightforward to purchase and sell throughout all relevant Business Units.
Provide assistance to the sales community.
Contribute to cost models and pricing tools covering mobile tariffs, bolt-ons and device bundles.
Guide virtual teams through product delivery.
Engage with stakeholders.
Produce reporting on the product portfolio.
Develop and maintain product roadmaps.
Put lifecycle management best practices into operation and collaborate on their development.
Drive improvements across the business.
Identify and introduce additional mobile products and capabilities, including 5G, eSIM, IoT connectivity and mobile security.
Help senior product managers develop business plans supporting training and investment in new capabilities.
Coordinate with mobile network operators and device manufacturers regarding technical updates, network changes and support for the technologies in use.
Oversee vendors through activities that include, but are not limited to, monthly meetings, sales tracking and business plan development.
Travel among Babble, network operator and vendor offices to conduct business efficiently.
How success will be measured
Complete product development successfully within agreed timescales.
Make sure products help achieve the business’s in-year growth targets.
Assist business transformation projects that improve operational efficiency within specified deadlines.
Other qualities and opportunities relevant to the position:
An ability to collaborate in virtual teams spread across different geographical locations.
Well-developed organisational and interpersonal abilities.
Effective management of time and competing priorities.
A diligent approach with close attention to detail.
Excellent spoken communication and presentation abilities, including conveying information to audiences ranging from managerial and strategic staff to technical colleagues.
Practical involvement in managing mobile connectivity, device and service products.
Familiarity with leading mobile networks, device manufacturers and technologies within the mobile sector.
Guidance from seasoned product managers.
The possibility of progressing into a full Product Manager role.
What you can gain
Practical experience overseeing mobile connectivity, device and service products.
Exposure to major mobile networks, device manufacturers and mobile-sector technologies.
Mentoring provided by experienced product managers.
A pathway towards a full Product Manager role.
Required Qualifications
Skills and specialist knowledge
Some prior involvement in managing product lifecycles.
Technical and commercial awareness of the UK business mobile market, including networks, tariffs, devices and operator models, together with a thorough understanding of the technical, business and commercial propositions available.
A sound command of Microsoft tools for producing supporting collateral for new product launches and updates to existing products.
An understanding of Sales/Operational processes and how they work with the Project Delivery Teams.
Effective project management abilities, which are beneficial in this position but are not essential.
Further Information
What does Babble offer?
Pension: Provision in line with statutory requirements.
Sick Leave: Statutory sick pay covering 20 days.
Work Environment: An office-based position with Full-time hours.
Parental Leave: Maternity and paternity leave provided on a statutory basis.
The selection process
We aim to appoint someone promptly while ensuring the right match. Selection starts with a screening call, followed by an interview for those who progress. Depending on the position’s requirements, a further interview and competency testing may also take place.