Company Description
INFOTelecom is a telecommunication aggregator and licensed fixed operator with operations in Albania, the USA, Romania, and Kosovo. The company serves major OTT and enterprise customers, including global technology firms, financial institutions, and government organizations. INFOTelecom focuses on large business clients, delivering high-quality services and responsive customer support, with more than 200 million voice minutes and 500 million SMS messages handled monthly.
INFO-Telecom is looking for an experienced Lead Generation & Marketing Manager to join our SMS Retail Department and lead lead-generation activities across Albania, Kosovo and North Macedonia.
Key Responsibilities
- Develop and implement lead generation strategies for the SMS Retail business.
- Identify new potential clients and build qualified lead pipelines.
- Develop and manage effective sales funnels and continuously improve conversion rates.
- Explore and utilize different channels for lead generation, including digital, social media, email, outbound campaigns and other relevant channels.
- Identify new market opportunities and potential customer segments.
- Develop strategies to increase the volume and quality of leads.
- Monitor lead generation performance and prepare reports based on KPIs.
- Manage, motivate and develop the Lead Generation team.
- Work closely with Sales and Marketing teams to ensure effective lead qualification and conversion.
- Adapt lead generation strategies to the markets of Albania, Kosovo and North Macedonia.
Requirements
- 5+ years of experience in Lead Generation, Lead Management, Marketing or a related field.
- Proven experience in finding and generating qualified leads.
- Strong understanding of sales pipelines and lead management processes.
- Demonstrated ability to create and implement lead generation strategies.
- Experience managing and developing teams.
- Hands-on experience with multiple lead generation channels and platforms.
- Strong analytical, organizational and problem-solving skills.
- Experience working across Albania, Kosovo and/or North Macedonia is a strong advantage.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced, target-driven environment.
What We Offer
- Competitive salary and performance-based incentives.
- Professional development and career growth opportunities.
- A dynamic and international working environment.
- The opportunity to build and lead lead-generation strategies across three regional markets.
Join INFO-Telecom and help us build the next generation of SMS Retail growth across the region.
