Account Executive, Business Development, Customer Service, Inside Sales, Sales

What You’ll Do

• Answer inbound inquiries from property owners interested in property management services
• Qualify the owner’s needs, property details, timeline, and level of urgency
• Explain Royal York Property Management’s services clearly and professionally
• Run on-camera demo calls with prospective clients
• Present yourself professionally on video calls with property owners
• Build trust with owners and help them understand the value of professional property management
• Handle objections related to pricing, service, timing, process, and trust
• Close qualified property owners and guide them through the next steps
• Follow up consistently with owners who have not yet moved forward
• Maintain clean CRM records, including notes, tasks, follow-ups, and lead status updates
• Manage multiple active leads and client conversations at the same time
• Identify stalled opportunities, missed follow-ups, owner concerns, and delays
• Coordinate internally to support a smooth client experience
• Escalate issues early when needed and protect the client experience through strong judgment

Requirements

• Bachelor’s degree preferred; required for candidates without strong equivalent sales experience
• 3–5+ years of full-time experience in inbound sales, consultative sales, inside sales, account executive, client acquisition, or high-ticket service sales
• Proven ability to close warm inbound leads over the phone or through video/demo calls
• Comfortable being on camera while running professional demo calls with clients
• Strong English communication skills, both spoken and written