Location: Muharrem Fejza, Pristina (On-site)
Working Hours: 15:00 - 23:00 (local time)
LS Global provides outsourcing services focused on improving business operations for companies around the world. The company is hiring an Accounts Receivable Lead for one of its clients. This position is focused on supervising day-to-day AR activities, ensuring that customer payments are processed correctly and on time, managing invoices, reconciling accounts, and addressing customer-related financial matters. The role also acts as an important contact point for AR operations, contributes to process enhancement, supports strong customer relations, and works with internal teams to strengthen cash flow and lower outstanding balances.
Key Responsibilities:
- Supervise and assist with Accounts Receivable activities, including cash receipts, credit card transactions, customer invoicing, statements, refunds, and credit adjustments.
- Track customer accounts to confirm accuracy, detect inconsistencies, and support the prompt resolution of payment issues.
- Review overdue accounts, keep records of collection actions, and maintain regular follow-up with customers regarding payment updates.
- Lead the investigation and settlement of disputed invoices in coordination with customers, Sales, Operations, and other internal teams.
- Support credit-related work, such as customer credit assessments, order release approvals, and credit-related inquiries.
- Manage escalated customer questions connected to invoices, payments, account balances, and AR procedures.
- Carry out account reconciliations and ensure payments and credits are posted accurately.
- Review AR trends and aging reports to identify potential risks and suggest improvements to existing processes.
- Contribute to month-end closing tasks, reporting, and reconciliations related to Accounts Receivable.
- Offer direction and support to AR team members while ensuring compliance with company policies and procedures.
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
- 5+ years of experience in Accounts Receivable, collections, credit, or a similar finance environment preferred.
- Solid knowledge of AR procedures, customer account administration, reconciliations, and invoice issue resolution.
- Excellent English communication skills (C1 level or higher), both written and verbal.
- Strong analytical, problem-solving, and organizational abilities with close attention to detail.
- Ability to independently organize priorities and perform effectively in a deadline-driven setting.
- Advanced proficiency in Microsoft Office, especially Excel (VLOOKUP, pivot tables, reporting).
- Experience with accounting systems, ERP platforms, or financial reporting tools is preferred.
What We Offer:
- Competitive salary based on experience.
- Opportunities for professional growth and career advancement.
- A collaborative and supportive work environment.
- A chance to work with a U.S.-based client and lead Accounts Receivable operations, supporting effective cash collection, customer account administration, dispute handling, and process improvements while contributing to financial accuracy and operational excellence in a dynamic business setting.
