Location: Muharrem Fejza, Pristina (On-site)
Working Hours: 15:00 - 23:00 (local time)
LS Global focuses on improving business operations across global markets through specialized outsourcing services. The company is hiring an Accounts Receivable Clerk for one of its U.S.-based clients. This position involves overseeing customer accounts, recording payments, addressing billing issues, managing collections, and supporting phone queue and credit-related tasks.
Key Responsibilities:
- Record cash receipts and credit card payments on customer accounts accurately and promptly.
- Oversee customer accounts, including investigating and resolving account discrepancies.
- Create and issue customer invoices and account statements.
- Keep weekly call reports for overdue accounts, reach out to customers to confirm payment status, and help resolve disputed invoices in coordination with customers and the Customer Service department.
- Respond to incoming calls in the Accounts Receivable phone queue and provide backup assistance for the Credit Department queue.
- Offer credit support when necessary to help release open terms orders.
- Handle customer refunds and credit transactions.
Requirements:
- Bachelor’s degree or comparable experience in accounting and finance.
- Strong communication abilities with English proficiency at C1 level.
- At least 2-3 years of previous experience in Accounts Receivable is preferred.
- High attention to detail, strong accuracy, and a clear interest in solving customer-related issues.
- A strong customer service mindset, excellent phone, verbal, and written communication skills, and the ability to work independently with limited supervision.
- Good command of Microsoft Office, including Excel and Word.
What We Offer:
- A competitive salary that reflects experience.
- Opportunities for professional development and career progression.
- A cooperative and supportive workplace environment.
The role is suited to a detail-focused professional with solid experience in accounts receivable, payment processing, and resolving billing discrepancies.
