We are looking to hire Customer Service Agents to support our growing operations. This role is ideal for candidates with prior customer support experience and strong English communication skills.

Role Overview
As a Customer Service Agent, you will assist customers, answer questions, and resolve common issues while delivering a consistent and positive support experience.

Key Responsibilities

• Respond to customer inquiries via chat, email, and/or phone
• Provide accurate information about products and services
• Resolve common issues and escalate complex cases when needed
• Process basic customer requests such as orders, refunds, or cancellations
• Document customer interactions clearly and accurately

Requirements

• Fluent in spoken and written English
• Previous experience in customer service or customer support
• Strong communication and problem-solving skills
• Comfortable working in a fast-paced environment
• Reliable internet connection and basic technical skills

What We Offer

• Immediate openings for multiple candidates
• Training and onboarding provided
• Opportunities for long-term work and growth
• Supportive team environment

Work Setup

• Onsite

Work Schedule

• This is a shift-based role with three rotating shifts