We are looking for a Team/Office Assistant to support with a vast variety of tasks including agenda and contact management, organising the office layout and ordering supplies, maintaining the office in excellent condition as well as monitoring suppliers. Reporting to the Country Representative Albania and to the HR Director,this function supports on all aspects of Facilities operations and procedures to ensure the smooth running of TAP’s country offices in Albania also ensuring that company’s policies & procedures are adhered to. This role also covers the administrative duties when required. The role is based in Tirana, Albania.

Your Role

• Support the effective management of TAP’s Country offices by keeping the filing systems up to date, managing consumables & supplies and arranging necessary repairs as well as monitoring office suppliers and clerical functions
• Support with organizing and monitoring facilities operations & procedures; raising requisitions and placing orders; tracking of invoicing, receiving, and expediting correspondence; onboarding new employees; organising activities and events
• Occasional driving to different TAP locations within the country, following planned request, will be required
• Reception manning, handling incoming calls (including Grievance related), ensuring visitors are welcomed, informed of TAP’s HSSE policies and well taken care of
• Implementing procedures for visitors, arranging travels, hotel bookings, guests’ accommodation
• Organising internal and/or external meetings for the Country Representative, taking minutes if needed
• Support the Country Representative with all administrative support required

Your profile

• University degree is a plus
• Demonstrated experience as an Office Assistant with a strong focus on reception manning in a multinational company, as well as managing Office Facilities
• Excellent Project Management skills. Project Administration skills would be a plus
• Excellent organisational, communication, prioritising, and multitasking skills
• Excellent customer service skills
• Strong MS Office skills. Experience in SAP would be a plus, including SAP FI/CO [PR/PO creation, invoice approval]
• Written and spoken Albanian at professional level
• Written and spoken English at professional level
• Valid driving license is required. You will need to drive to the various TAP locations.